*Position & Training are Remote During Covid, however, candidates must reside within 60 miles of Downtown Cleveland, Ohio*
*We will pay to get you licensed! Start a rewarding long-term career with NatGen today!
Primary Purpose:
Responsible for developing expertise in Property and Casualty insurance, and selling Property and Casualty products based on client needs. This role uses cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers. In addition, this role is responsible for providing outstanding client service and creating a positive relationship between National General and its prospective clients. This position may also participate in cross-training and necessary licensing to support selling of Accident and Health products.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Acquire licensing and appointments required to sell property and casualty insurance products in all necessary states
- Responsible for using various systems to track, gather information and answer customer inquiries
- Identify customer needs and work to meet those needs using sales tools and techniques
- Develop expertise in sales skills
- Develop expertise in property and casualty insurance across all product lines, including ancillary policies
- Educate clients on insurance needs and products
- Pair knowledge of insurance products available with listening skills to identify and provide products that best meets each customer’s needs
- Provide value to a sales team by working collaboratively to support the team’s energy, morale, and production
- Meeting key performance metrics such as sales, productivity and quality requirements
- Strive to sell the NatGen Insurance product that meets the customer's need or other products when appropriate
- Perform other duties as requested, including attending required meetings, continuing education, and all-team meetings
- Understand the team culture and demonstrate the commonly held values to contribute positively to the working environment
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or general education degree (GED)
- Complete New Hire Technical Training Program
- Active and valid Property and Casualty license or ability to acquire as part of our training program within 60 days of hire
- Ability to be qualified by Department of Insurance to be appointed as a licensed sales agent by multiple insurance carriers – which may include additional criminal background and credit checks as required by the Department of Insurance
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Demonstrates adequate/accurate typing speed while talking to the customer
- Demonstrate a working knowledge of auto policies and procedures
- Demonstrate thorough knowledge of underwriting guidelines
- Demonstrate thorough knowledge of billing guidelines
- Demonstrate professional phone etiquette
- Demonstrate proficiency with Sales systems
- Must possess effective verbal and written communication skills
- Must perform well in high-energy, dynamic and team-oriented environments
- High degree of initiative, mature judgment, and discretion
*
Desired Skills:
- Associates or Bachelor’s degree, or equivalent customer service experience
- Prior experience working with the public in a customer service or sales environment
- Ability to make the “Human Connection” and empathize with the customers
- Ability to negotiate in order to adequately sell the brand and product
- Basic math skills
- Strong attention to detail, organization skills, and timeliness in order to meet customer service expectations
- Ability to think analytically
- High degree of dependability and motivation
- Bilingual
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends
Supplemental Pay:
Education:
- High school or equivalent (Required)
Work Location:
Paid Training:
Management:
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Remote interview process
- Virtual meetings
