Automotive Service Advisor Sign on Bonus

Rickenbaugh Automotive Group - Denver, CO3.0

30+ days ago

Rickenbaugh Automotive Group in Denver has an immediate opening for an experienced Service Advisor for its Cadillac Service Department. We are currently offering a sign on bonus for the right candidate!If you excel at working one-on-one with customers and delivering exceptional service to them, come join one of Denver's most reputable dealerships. Job responsibilities are:

  • Greeting customers when they arrive in a friendly manner, addressing their concerns while considering vehicle age and previous history.
  • Determine vehicle needs based on the customer’s requests and by completing a walk-around of the vehicle.
  • Assist the customer with scheduling an appointment for routine maintenance or immediate repairs. Arrange for alternate transportation.
  • Collect all information for warranty coverage and provide customers with technician’s recommendations.
  • Follow-up with customers on the status of their vehicle throughout the repair process addressing any questions and additional repairs, or preventive maintenance issues.
  • Deliver the vehicle and address repairs completed.
  • Manage open repair orders, address open leads, stay up-to-date on training, and perform your job in an organized, detailed manner.
  • Flexibility with weekend shifts and coverage for vacation times.
  • ADP/CDK experience a plus.

Rickenbaugh is located at 777 Broadway, Denver CO 80203 and offers a competitive salary and benefits package. Must have a clean MVR and the ability to pass a drug test.

Job Type: Full-time

Job Type: Full-time

Experience:

  • service advisor: 1 year (Required)