Guest Service Team Member

SusieCakes - Calabasas, CA3.1


Do what you love, love what you do. At SusieCakes, we believe that every day should be a celebration with our guests and with each other. Susan Sarich, “Susie”, built our culture rich brand for people who are passionate about our industry and celebration! Whether you are looking to run a bakery or be a part - time team member, we have something for you! One of the biggest benefits is our superior hospitality industry hours. We are closed (which means you are off) on:

  • Thanksgiving Day
  • December 25th-27th
  • New Year’s Day

Yes, you read that right! And wait, there’s more:

  • Health insurance for all full - time team members including Medical, Dental & Vision and 401(k)
  • Time off programs
  • Pet rescue reimbursement & Pet insurance
  • Progressive career opportunities
  • Team member recognition. We have a lot of celebrations!
  • Discounts on all of our baked goods (you can never have enough!)

We love what we do and are proud to live our value, "we build more than cakes... we build careers." Take a few minutes to explore what this means to us by watching the videos below:

Susan's Story:

Culinary Team Member Testimonial:

Guest Services Team Member Testimonial:

Hungry for more?






SusieCakes will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. EOE

Keywords: Customer Service, Concierge, Front Desk Agent, Hospitality, Restaurant, Hotel, Catering, Guest Service, Team Member, College, University, Hospitality Industry, Time Management, Leadership, Event Planning, Food & Beverage, Food Safety, Training, Customer Satisfaction, Teamwork, Sales, Management, Team Building, Event Management, Receptionist, Budgeting, Inventory Management, Problem Solving, Team Leadership, Business Development, Supervisor, Cashier, Cash Handling, P & L, Labor, Inventory, Food, Retail, fast food, server, receptionist, cleaning, crew, team member, FIFO, POS, Aloha, phone etiquette, Toast, CTUIT, bakery

Job Types: Full-time, Part-time


  • sales: 1 year (Preferred)
  • restaurant/hospitality: 1 year (Preferred)

Work authorization:

  • United States (Required)