Access Service Representative - Patient Focus

Sharp Healthcare - Coronado, CA (30+ days ago)4.2

Location: This position is located in Coronado, San Diego County at Sharp Coronado Hospital.

Hours: 11 pm - 7:30 am - Shift will be either Sunday -Thursday or Tuesday - Saturday - TBD

Required Skills and Qualifications:
At least 2 years’ experience in the Business Services setting with demonstrated above-standard performance in billing, account follow-up, and at least one other area of expertise.
Insurances, billing and collections guidelines/criteria.
Local, State, and Federal regulations governing registration/billing activities including JCAHO, Title XXII, Medicare and Medi-Cal regulations.
ICD-9, RVS, and CPT 4 coding.
Basic computer functions.
Basic utilization management.
Accurately type or on-line key 35-40 wpm.
Organize and prioritize work activities.
Communicate/discuss personal and financial matters with patients and/or their representatives.
Document effectively and concisely.
Communicate effectively both verbally and in writing.
Function well in demanding/stressful environments.
Medical terminology.

Preferred Skills and Qualifications

  • High school graduate or equivalent.

The Access Service Rep – PT Focus is responsible for obtaining, processing patient demographics, visits and financial information in a manner that facilitates maximum financial reimbursement and promotes excellent customer service. The primary responsibilities are registering patients at bedside using a wireless cart, collecting demographics and verifying insurance, collecting co-pays and or deductibles, screening for financial assistance. Working at the discharge station includes verification of all patients insurance in the ER lobby, also transfer patients from ER to assigned room, register Trauma patients, and prepare Trauma packets as well as registering walk-ins and out patient visits. This role includes working the COA report and delivering Inspirational messages to inpatients. This position will be working in the Main Admitting and Emergency department.

From emergency services to a nationally recognized total joint replacement program, Sharp Coronado Hospital is a 181 bed facility that has a long tradition of providing top-quality, comprehensive health care.

Sharp Coronado incorporates many personalized aspects into its care philosophy — including patient empowerment, patient and family education, and a physical environment that promotes healing through complementary therapies such as clinical aromatherapy, massage and Healing Touch. Sharp Coronado Hospital is one of the first five hospitals nationally to be designated as a Patient-Centered Hospital by Planetree, an organization committed to personalizing, humanizing, and demystifying the hospital experience for patients and their families.

Essential physical requirements of position may be discussed during interview.

Sharp HealthCare is proud to be an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.