Wraparound Facilitator - Children's Program

HHC - Indianapolis, IN

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.

The Children Services supportive environment is designed to reinforce current individual strengths, while developing more appropriate coping, social and interpersonal skills. We use a team approach to provide services.

A team approach is utilized with the services provided, including:

Assessment and diagnosis of mental health and substance abuse needs
Individual, group and family therapy
Case management
Activities of daily living, parent skills training, anger management skills, life and coping skills
Consultations with psychiatrists and clinical nurses regarding medication and treatment
Teaching and practicing skills in a variety of settings

Our Children’s services are based on industry best practices and evidence-based principles such as Trauma Focused Cognitive Behavioral Therapy, Cognitive Behavioral Therapy, Child Parent, Psychotherapy, and Motivational Enhancement Therapy/Cognitive Behavioral Therapy. All staff involved in the programs are highly qualified and receive ongoing training to ensure the best quality of care is being provided. All staff members receive a high degree of clinical supervision to ensure the treatment being provided produces positive outcomes and program fidelity.

The Sandra Eskenazi Mental Health Programs are seeking a Wraparound Facilitator who will provide care planning for youth that builds on the collective action of a committed group of family, friends, community, professional, and cross-system supports mobilizing resources and talents from a variety of sources resulting in the creation of a plan of care that is the best fit between the family vision and story, team mission, strengths, needs, and strategies. The Wraparound Facilitator utilizes a holistic, strengths based, and family driven treatment approach to facilitate collaboration between the youth/family and all parties involved in the client's treatment, to ensure the youth/family's success and longer-term stability. The Wraparound Facilitator encourages the team to utilize out-of-the box thinking to develop creative solutions through a strengths-based, family-driven, team-supported, and a culturally competent process.

Performs assessment of youth/family needs through the development of a multi-perspective family story/timeline
Guides the family through the wraparound process and implements the four phases of wraparound with fidelity to the model and empowers families to use their voice in a team based approach; four phases include: Engagement & Team Preparation, Initial Plan Development, Plan Implementation and Transition
Builds and develops child and family teams, facilitating monthly child and family team meetings and additional crisis meetings as necessary while maintaining necessary documentation surrounding those meetings
Completes Care Plan, Crisis Plan, Intervention Plan, Plan Service Authorizations, Minimum Data Set, Eligibility Reviews and Participant Status within the TOBI system and uploads all Monthly Child and Family Treatment Team Meeting minutes, Family Attestations, Pick Lists, CANS, Transition Plans and justification/alteration comments within the TOBI system so DMHA can review on behalf of clients
Reviews and incorporates DMHA Site Coach Feedback and guidelines and disseminates the coaching feedback to the team in an effort to increase the wraparound fidelity to the model
Advocates for youths and their families through community agencies, schools, and court systems while adhering to the 10 Wraparound Principles: Family Voice and Choice, Team Based, Natural Supports, Collaboration, Community-Based, Culturally Competent, Individualized, Strengths-Based, Persistence, and Outcome-Based
Utilizes a flexible and holistic approach to meet families ‘where they are at’; may be required to travel outside of Marion County to facilitate team meetings
Completes regular assessments utilizing the CANS Assessment tool and corresponding documents
Develops comprehensive transition plans with discussion occurring in the team development phase to ensure adequate natural supports/family voice for long-term success
Monitors multiple providers to ensure fidelity to the model, adherence to program guidelines, and to provide coaching feedback when necessary; supervises and manages providers to ensure work with families is agreed upon within team setting and included in the plan of care and approved by DMHA; reviews provider monthly reports to ensure efficacy and timeliness
Maintains updated treatment plans with progress note timeliness per agency guidelines; complete other necessary documents within the EPIC system
Completes monthly client check within the Indiana Medicaid Portal to verify program eligibility and status

Completes all necessary training to remain compliant with DMHA regulations for the Wraparound programs and within Eskenazi/Midtown guidelines; training is required throughout multiple systems and must be monitored independently to ensure ongoing compliance and employment
Performs all other job-related duties as assigned and/or as the Wraparound program is revised or updated

Bachelor’s degree, with two or more years of clinical experience; or
Master’s degree in Social Work, Psychology, Counseling, Nursing, or a related field, with two years of clinical experience. (clinical experience includes: case management, skill building, child welfare, juvenile justice, and educator K-12)
Maintain qualifications and obtain DMHA active approval status as a Service Provider
CANS Super User certification with Yearly Booster Training
CPR certification
CPI certification
CMHW Service Provider Orientation Training and Indiana Strengthening Our Communities (IN SOC) webinar certificates
Yearly Wraparound Booster Training
Annual education hours and or CEU hours
Indiana Engagement in Wraparound Training
Indiana Introduction to wraparound Training
Indiana Intermediate Wraparound Training
Indiana Advanced Wraparound Training
Acquire or working toward acquiring Wraparound Practitioner Certification
Employee must be self-motivated with the ability to think quickly in an effort to respond and/or work with teams to respond to potential crisis situations

Clear Department of Child Service abuse history
Clear federal, state and local background history with finger prints
Clear drug screen
Valid Indiana driver’s license that meets Eskeanzi’s driving policy standards; valid vehicle registration and insurance must be maintained
Maintain eligibility to provide items or services payable by federal health care programs

Maintains patient and family confidentiality
Maintains protected health information in accordance with HIPAA privacy guidelines and regulations
Maintains appropriate professional boundaries
Works with minimal supervision

Employee may work independently under the general direction of their leader

Regular contact with youth and families, extended family members, community members, community agencies and the public
Regular contact with colleagues within Eskenazi/Midtown and other CMHC systems

Organizational skills to work within multiple electronic systems and meet multiple deadlines to ensure youth remain active in programs and to ensure staff remain certified to provide support
Patience and tact in interacting with a wide variety of people, often during times of stress while ensuring wraparound principles are always present and staff remain process oriented
Willingness and ability to work outside of normal business hours
Employee must be self-motivated and be able to think quickly in an effort to respond and/or work with teams to respond to potential crisis situations
Flexibility to meet the needs of the families of different socio-economic, religious and cultural backgrounds during times that work with the family’s schedules
May be required to travel outside of Marion county to facilitate team meetings

Potential exposure to unpredictable behavior, communicable disease, high levels of stress
Regular work outside the office environment
Possible out of county travel (no overnight travel)
Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.