Full Job Description
Professional Turf Products is seeking an experienced Service Advisor. We have immediate opening in our Houston, TX location. We are in need of a motivated, experienced, dedicated, and extremely energetic service coordinator to manage shop technician work and maintain a strong amount of work order hours. You will be working directly with our Euless Shop Manager and Senior Service Coordinators on dispatching and coordinating duties.
Key Duties and Responsibilities
Maintain the organization of the office with equipment, parts and paperwork.
Work with the Service Team on approving estimates and verifying accuracy of charges to customers.
Have a close working relationship with the Service and Sales Teams on product/work going in and out of the location.
Open SROs, Order Parts and close SROs in ERP system
Maintain ERP paperwork for service and make sure invoices get billed out timely and correctly
Manage transfers of parts and equipment between branches and other vendors
Help deliver and pick up equipment when necessary.
Keep the branch safe, clean and running efficiently.
Knowledge and Skills Requirements
Must be computer proficient.
Trend/SxE ERP computer software experience is a plus.
Thorough and technical knowledge of Toro Commercial Equipment and related products and services.
Must possess common sense and solid problem solving skills. Safety is Job 1.
Ability to work within and contribute as a Team Player supporting all departments.
Lead by Example.
Climb up onto and down from equipment
Frequently lift or move up to 25 pounds
Regularly required to sit, stand, walk and talk or hear.
The employee is occasionally required to use hands to fingers, handle, or feel; reach with hands or arms; and stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
Have capable driving skills for pulling trailer and equipment when necessary.
The employee may be exposed to chemicals that require special handling and additional safety precautions.
Possible long and irregular hours.
You may apply by sending your Resume via:
– email to firstname.lastname@example.org,
– fax to 817-785-1904, or
– mail to H.R. Manager, 1010 N. Industrial, Euless, TX 76039-7442
– call 817-785-1900 and ask for Human Resources.