Foster and Volunteer Coordinator

Arizona Small Dog Rescue - Phoenix, AZ3.4


Job Title: Foster/Volunteer Coordinator Position

This position will be under the direct supervision of the shelter manager and/or shelter director with the primary responsibilities of overseeing the foster program and managing the volunteer program within the community. Foster programing will include but not limited to assuring proper sanitary, efficient and humane care of the shelter animals while in foster care, supervision of foster volunteers, finding new fosters to grow the program, communication with other areas within the shelter and outside community partners and organizations as it relates to the foster/volunteer programs and assist with other shelter options as assigned. The ideal candidate will be a compassionate communicator who is able to work independently and can also demonstrate flexibility and innovation to the shelter programs and growth.

Full-time position located in central Phoenix but must be willing to travel around the valley to visit foster homes and/or work on volunteer programing within the community. This candidate will need to be available to work weekends (Tues-Sat) and occasionally events that may fall outside regular business hours. Starting wage is $10.50 an hour, depending on experience, proficiency/efficiencies in job tasks, and ability to work cooperatively while fostering the mission of the organization, pay may be increased.

Duties and Responsibilities

Responsible for accurate record-entry including data entry, statistical reporting of the program including but not limited to number and type of animals enrolled into program, number of foster homes, and reasons for animals in care.

Work with the Volunteer Programs to promote the development of partners for the foster program. Recruit, interview, and screen foster volunteers in coordination.

Assure that all foster volunteers receive the necessary training and support to perform their foster care responsibilities.

Serve as main contact for all foster homes. Manage placement and care of all foster animals. Coordinates movement of shelter animals into foster care.

Communicate to Shelter Manager/Director and others as required, to assure foster coverage seven days a week. Foster Coordinator carries a cellular phone for emergencies.

Properly identify all animals and ability to maintain proper paperwork and accurate control of all foster supplies.

Schedule/manage foster animals for proper vaccine and health check-ups.

Administer the treatment, vaccination, and medication to those animals designated for treatment by the Shelter Manager and veterinary staff.

Assist in tours, lectures, public education programs, special events and fundraising activities as needed.

Responsibly communicate principles that convey and impart an understanding of the policies and procedures.

Treat animals humanely, with compassion and concern both on and off the job and transmit these values to others.

Provide orientation materials to all foster and rescue volunteers plus coordinate training sessions as needed. Use and train foster volunteers on low stress restraint and handling techniques on the animals for and during treatment as well as when moving animals from and to cages.

Develop a strong working relationship with foster volunteers.

Regular and timely attendance. Weekend days will be required on a regular basis, typically a Tuesday to Saturday work week.

Acquire knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems, disease symptoms and handling techniques.

Monitor health and behavior of animals in foster care and report findings to veterinarian and/or shelter manager and/or director.

Organize volunteers for both on and off-site events.

Complete monthly statistics on volunteer programs and hours.

Work with the event chairs to ensure all events are properly staffed with volunteers and duties are clearly communicated to volunteers.

Provide ongoing volunteer stewardship to ensure volunteer satisfaction and retention.

Report to Shelter Manager, Director and all Board Members.


Must be 18 years or older.

High school graduate or GED equivalent.

Experience with domestic pets (dogs) required. Prefer one or more years’ experience in an animal shelter or veterinary setting with a good understanding of the day to day activities as it relates to shelter operations.

Ability to read, write, speak, spell and understand English at a level commensurate with professional job performance and to interpret safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Reliable transportation and valid driver’s licenses.

Ability to communicate with the public and co-workers in a professional, pleasant, courteous, tactful, and effective manner always.

Must be able to work independently and be self-motivated.

Must be in good physical and mental health and have the ability to perform prolonged strenuous physical activity, including lifting and carrying animals weighing up to 50 pounds for short distances with the help of fellow employees.

Knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems and disease symptoms, in addition to handling techniques is preferred but not required. Allergic condition which would be aggravated through exposure or contact with animals is a disqualification.

Be able to deal with an often times emotion-charged public and carry a fast paced and changing workload which at times can be stressful.

By the nature of the job there is occasional exposure to dead, sick, injured, unruly, vicious and/or dangerous animals; in addition to exposure to parasites and infectious diseases.

Employees in this position will work with or around the following chemicals: bleach, accelerated hydrogen peroxide, alcohol, and will perform the administration of prescribed veterinary medications.

Willingness to attend training programs to upgrade skill levels.

Commitment to attend staff meetings and to be a contributor.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to reach or feel; climb, balance, stoop, kneel and crouch.

Job Type: Full-time

Salary: $10.50 to $12.00 /hour


  • an animal shelter: 1 year (Required)