Operations Analyst

Creehan & Company - Canonsburg, PA2.5

Full-timeEstimated: $68,000 - $92,000 a year
EducationSkills
Job LocationsUS-PA-Canonsburg

Requisition ID
2018-8885
Overview
The Operations Analyst is responsible for the implementation of solutions and execution of operational tasks. This includes working with the business and technology to ensure operational and strategic objectives are met. This position requires strong technical skills, attention to detail, positive professional attitude, and ability to work in a team environment.

Responsibilities
Validating, Implementing, and documenting new application configuration
Reviewing Implantations for standardization
Automating repeatable tasks \ Scripting
Execute admin level changes to support development teams
Endpoint and configuration mapping\documentation
Scaling based on data collected from forecasting
User Management\Support
Identify Root Cause Analysis
Identify key logs and apply filters to categorize and analyze syslog data
Validate service calls are meeting SLAs
Report on service call volumes
Identify latency issues
Identify and categorize errors
Write monitoring checks and dashboard
Troubleshoot alerts and issues or provide sufficient information for other teams to resolve
Performance and usage reporting
Proactively address concerns from alerts
Work with Dev, QA and Performance teams to supply sufficient logging for needs
Application Load Testing for cloud native applications

PERFORMS RELATED DUTIES:
Other duties as assigned.

Qualifications
Ability to manage time effectively, set priorities and meet deadlines
Ability to learn and adapt to change
Desire/ability to work successfully in a small company environment
Excellent communication and organizational skills
Strong written, verbal and interpersonal communication

Experience Managing:
Linux administration (Redhat, Ubuntu)
Scripting (Powershell, Shell)
Application Database support (Ability to support applications with underlying database connectivity requirements, i.e. Oracle MS-SQL)
Cloud application platforms (Cloud Foundry, Docker)
Monitoring and Alerting on critical components (SolarWinds, AppDynamics, DynaTrace)
Single Sign On (ADFS, 3rd Party Identity Managers, OAuth, SAML)
Cloud Computing Platform (Azure, AWS)
API testing (Postman, SoapUI)
Web Application administration and security
Rest based service Testing and troubleshooting
Message and Transport Layer Security
Certificates (TLS 1.2, Mutual Authentication)
Tokenized Authentication (OAuth, SAML)
Monitoring and Alerting Software (SolarWinds, AppDynamics, DynaTrace)
Log Aggregation\Log Server Management (ELK, Splunk, SYSLOG)
Cloud application platforms (Cloud Foundry, Docker)
Linux administration (Redhat, Ubuntu)
Scripting (Powershell, Shell)
Programing (C#, DotNetCore, Java)
API testing (Postman, SoapUI)
Monitoring and Alerting Software (SolarWinds, AppDynamics, DynaTrace)
Associates Degree required, Bachelor’s degree preferred in IT or related field
3-5 years System Administration experience required
1-3 years supporting Distributed Computing Systems/Cloud Native Technologies required
1-3 years Network Administration experience is a plus
Inovalon provides equal employment opportunities (EEO) to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Creehan & Company is an Equal Opportunity Employer
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