The incumbent serves as a Human Resources Assistant for the Staffing, Recruitment and Classification Division (SRC), Office of Personnel (AP), Office of the Administrator (A), National Gallery of Art (NGA). The incumbent performs human resources and clerical/assistant duties.
The incumbent will:
Performs all duties at the reception desk and front office area of the primary floor (3rd) of the Gallery’s Administrative Center. Incumbent is responsible for receiving, referring and controlling all visitors and their access to the Center, ensuring the security of the physical area during business hours. Incumbent must be conversant on the responsibilities and functions of each administrative department located on the floor.
Responsible for fielding telephone inquiries and serves as the primary resource for resolving these inquiries. Screens calls and attempts to resolve questions. If queries are beyond the scope of the incumbent’s knowledge, he or she will refer the call to the appropriate official. Provides backup telephone coverage when administrative departments require it.
Receives special mail deliveries, such as from a courier service, Federal Express, UPS, etc. and notifies the appropriate office for pick up. Monitors two access doors on the 3rd floor, either visually or using surveillance monitor, to ensure the security of the floor.
Assists the Staffing area of the Personnel Office by answering applicant inquiries regarding current job opportunities, application status, and stated job eligibility requirements utilizing the Monster Government Solutions (MGS) HR automation system. Utilizes the automated application and referral system to copy application packages to be used by Human Resources Specialists. Collects documents submitted by applicants during opening period of announcements and files in case file. Gives case file to appropriate specialist after announcement closes.
Responsible for monitoring, stocking, troubleshooting, and obtaining repair services for office equipment, such as time stamp, printers, shredder, and copier. Ensures that there are sufficient office supplies and equipment.
Maintains a variety of files to include Merit Promotion (MP) and Delegating Examining (DE) Case Files.
Performs assistant and clerical functions for the division. These duties include, but are not limited to, preparing a variety of correspondence, forms, tentative and final offer letters in electronic and hard copy form, etc.; requisitioning supplies for items for the office; serving as back-up timekeeper ensuring that Time and Attendance is submitted accurately and on time; preparing special mailings; distributing SF-50s and other appropriate documents within required timeframes; etc.
Job family (Series)
0203 Human Resources Assistance
Conditions of Employment
You must be a United States Citizen.
This employer participates in the e-Verify program.
Males must abide by Selective Service registration requirements
See "Other Information" section regarding Selective Service requirements.
Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.
Candidates must meet the Qualification Standards Handbook requirements for the GS-203-5. A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the GS-04 in the Federal service. Specialized experience is at least one year of experience (combined), equivalent in responsibility to the GS-5 grade level in the Federal service, performing human resources and clerical/assistant duties.
Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your résumé how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!
Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates.
Knowledge of ability to apply an extensive body of human resources rules, processes, procedures and operations to perform a variety of human resources work in support of the office.
Ability to use a variety of office automation software to prepare correspondence, reports, charts, time and attendance, etc. Requires a qualified typist.
Ability to maintain accurate records and files in order to assure that complete and up-to-date information is available at all times.
Skill in administering an office.
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures.
To be considered "well qualified" you must meet all of the requirements as described in this section.
You must meet all qualifications and eligibility requirements by the closing date of this announcement.
- The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
- More than one selection may be made from this vacancy announcement.
- Some positions may require completion of a probationary period of up to 1 (one) year.
- AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION.
- All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
Reasonable Accommodation Policy:
Selective Service Registration:
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The National Gallery of Art uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to determine if you meet the minimum qualification requirements of this position. Then, the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to determine if your qualifications meet the criteria for referral to the selecting official.
We will also verify whether you are eligible for merit promotion by reviewing your previous Federal employment to ensure you meet Time-in-Grade requirements. If you are eligible to apply to Merit Promotion announcements based on Veteran or other non-competitive statuses, we will verify your supporting documentation prior to referral.
If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your evaluation rating may be adjusted accordingly.
To preview questions please click here.
Background checks and security clearance
Drug test required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Please carefully review the following list to determine what documentation you need to submit.
Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more.
You must submit a resume supporting your specialized experience and responses to the online questionnaire.
Your resume should list all work experience (paid and unpaid); you should list the full name and address of the each employer.
Your experience listing should show the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.
It is important that your resume is complete and thorough. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.
If specific educational requirements are indicated for this vacancy: Documentation verifying your educational claims which can include unofficial transcripts or any report listing institution, course title, credits earned and final grade. Please see the Education section for more information.
Current and former Federal employees:
Most recent SF-50 (Standard Form 50 - Notice of Personnel Action).
To properly verify status eligibility, your SF-50 must show the following. If you do not submit an appropriate SF-50, we cannot verify your status eligibility!
Full position title;
pay plan, grade, and step;
tenure code; and
service computation date (SCD).
Displaced Federal employees:
To be considered CTAP/ICTAP eligible, you must submit documentation verifying your involuntary separation and CTAP/ICTAP status. Please see the OPM Guide to Career Transition for more information.
Veteran eligibility documentation (DD-214, VA Letter, Standard Form (SF) 15 as applicable). Please note: If you are a veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency which will allow you to apply under the (Veterans Opportunity to Work) VOW to Hire Heroes Act of 2011.
Persons with Disabilities:
Individuals with intellectual disabilities, severe physical disabilities, or psychiatric disabilities may apply for appointment through the Schedule A hiring authority. Certified verification of a disability from a licensed medical professional; a licensed vocational rehabilitation specialist; or any Federal, state, or District of Columbia agency or U.S. territory that issues or provides disability benefits is required.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.