Full Job Description
Reporting to the Regional Chief Clinical Officer, the Regional Director Provider Services serves as the liaison between the clinical physician leadership and the RCCO regarding provider issues, responsible for strategy development to optimize Loyola Medicine operating performance and provider relationships. Develops and maintains successful relationships within Loyola Medicine to direct strategic growth and development of faculty leadership to increase Loyola Medicine visibility among Academic Medical Centers. Fosters active leadership of chairs and executives in professional associations, community benefit/service activities and/or advocacy. Responsible for setting expectations and building relationships with Department Chairs and for enhancing the role of the chair in operational decision-making.
Serves as the clinical partner between Loyola University Chicago and the RCCO regarding provider recruitment, employment agreements and credentialing. Oversees the Regional Central Verification Office responsibilities for primary source verification for credentialing and the Regional Medical Affairs office for credentialing and medical staff functions. Directs the initiatives of the regional strategic provider recruitment council and all provider recruitment initiatives. Participates in strategic and operational decisions regarding provider practice acquisition and the preparation of provider employment agreements.
Directs the development and implementation of regional philosophy and objectives and assures they are congruent with the Trinity Health mission, values and strategic plan. Comprehends, incorporates and demonstrates the Trinity Health mission, vision and values in leadership behaviors, practices and decisions. Supports and endorses senior leadership goals, objectives, strategies and decisions.
Demonstrates this mission by providing excellent provider services as the liaison between clinical physician leadership and the Regional Chief Clinical Officer.
Leads strategic provider recruitment planning for the region in collaboration with Trinity Health, to meet customer need and organizational goals. Works with senior leadership to assess provider recruitment processes, opportunities and challenges. Develops plans to prepare the region for future provider recruitment needs and implement strategies to successfully meet those needs. Develops creative solutions for intervention and partners with operational leadership to implement within the region. Adapts goals/plans to respond to the regional environment and successfully meets challenging but achievable goals. Facilitates the integration of provider recruitment within the Region. Develops strategic and operational plans involving appropriate administrative and resources to address standardization and regionalization of personnel, programs, facilities, equipment, technology and interdepartmental relationships and interfaces.
Directs the development of policies, procedures and staffing plans essential to the day-to-day operation of multiple departments and locations across the region. Assures the effective and efficient daily operations and long-term effectiveness of all sites within the region. Conducts annual reviews and revisions to meet current trends and organizational needs. Oversees and maintains accountability for compliance with all regulatory standards including The Joint Commission, Illinois Department of Public Health, Illinois licensing requirements and organizational quality improvement programs within the region. Provides management oversight of the regional program and ensures program objectives are met. Provides consultative, operational and technical support to regional managers and Trinity Health System Office in support of credentialing services. Designs and implements the credentialing processes and tools for the region, in alignment with Trinity Health.
Required: Masters Degree
Specify Degree(s): MBA, HMA, or related field
Required: 6-10 years of previous job-related experience
Preferred: 10+ years of previous job-related experience
Managerial Experience: 5 years
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.