Dispatcher

Hopewell Transportation - Lombard, IL (30+ days ago)


We are seeking a detail oriented, energetic, and friendly person who can take a positive and fun approach to customer service to join our growing transportation company. The assistant dispatcher will work to direct the day-to-day route operations and report to the Dispatch Supervisors, Operations Manager, and Safety Department. Assistant dispatcher must be able to work in a fast-paced environment and make necessary adjustments to fulfill our goal of providing safe, efficient, and on-time service for our clients. Work will involve frequent phone interactions with clients, drivers, and aides. Candidates must be able to manage multiple tasks in a time sensitive environment.

Dispatcher Requirements

  • Be able to work in a fast paced, sometimes trying and fluid environment
  • Possess proficient computer skills; (specifically in excel)
  • Display exceptional organizational and customer service skills
  • Exhibit exceptional communications skills including proper phone and email etiquette
  • Be able to successfully multi-task and follow specific instructions consistently
  • Have confidence to make timely decisions to meet our clients expectations
  • Be able to give specific instructions to drivers and aides
  • Exhibit punctuality, reliability, and a professional demeanor
  • Must have excellent customer service skills

Please submit a resume and a cover letter with your application.

Job Type: Full-time

Experience:

  • Dispatch: 1 year

Education:

  • High school or equivalent

License:

  • Driver's License

Required work authorization:

  • United States