Patient Intake Specialist

CareNational - Gilbert, AZ (30+ days ago)4.3


THIS IS A TEMPORARY POSITION LASTING 3-6 MONTHS.

Referral Specialist Job Summary:

  • Handles incoming requests for patient placement, referrals for new orders and refills, and/or requests for services.
  • Receives and verifies requests and referrals, initiates insurance verification and gathers all information necessary for pre-certifications, authorizations, and certificates of medical necessity, while ensuring that each patient meets admission criteria.
  • Provides on-going follow-up of requests up to, and following, patient discharge.
  • Builds referrals using information in patient medical record to provide minimum data necessary to coordinate patient services.
  • Provides verbal and written instructions to patients, families, and coordinating resources regarding provision of products and services, reimbursement and patient financial responsibility.
  • Records patient intake and insurance information and authorization requirements and notes in the computer systems.
  • Coordinates requested services, products, and referrals with pharmacy warehouse, clinical staff, as well as service and equipment providers, as appropriate.
  • Facilitates problem solving with patients, hospitals, providers, referral sources, insurance companies, and clinical staff.
  • Assists in the maintenance and communication of changing payer and referral source information specific to coordination of patient needs.

Job Type: Contract

Salary: $15.00 to $16.00 /hour

Experience:

  • Prior Authorizations: 2 years
  • Referrals: 2 years

Education:

  • High school

Location:

  • Gilbert, AZ