Family Services Specialist - Child Protective Services

City of Charlottesville, VA - Charlottesville, VA4.0

30+ days ago
Are you interested in making a positive impact in the community and in the lives of children and families in Charlottesville? The Charlottesville Department of Social Services is seeking qualified candidates to join our team who are highly motivated and who strive for success by demonstrating Charlottesville's Core Values of Leadership, Trust, Creativity, Respect, and Excellence.

The starting hiring range for this position is $18.10 to $28.96 an hour.

The Family Services Specialist for Child Protective Services performs responsible professional work in the support and assistance of agency clients with personal, social, health and economic needs with casework focused on the families and children. Performs complex professional work with multi-faceted social work cases involving families and children. Work involves investigating reports of abuse and neglect, evaluating child safety, and facilitating services that support and strengthen families. Work is performed under the regular supervision of a Social Services Family Services Supervisor.

Essential Responsibilities and Duties:
Assesses needs of clients and families which may include but is not limited to:
Investigates referrals
Interviews clients and family members as needed,
Takes applications for services,
Determines service eligibility,
Works with and counsels clients,
Provides protection and care to abandoned, abused or neglected children and adults
Makes appropriate referrals for services,
Prepares social studies in the formulation, delivery and assessment of service plans, and prepares related documentation.
Makes field visits to client residences and assesses/monitor situation and/or progress.
Assists and supports clients in problem-solving and in their use of agency and other resources.
Makes referrals to clients, employment services, vocational rehabilitation services, etc.
May identify homes suitable for adoption.
Conducts group information/education sessions for clients.
Performs work with specific ancillary agencies such as juvenile and domestic relations courts.
Assists in the evaluation of programs and services rendered to clients.
Testifies in court proceedings and makes recommendations to petitions to legal authorities.
Interprets agency programs to other agencies, community groups and associations.
Researches and develops community resources, gives presentations.
Maintains case records and prepares statistical and other reports and documentation.
Processes financial documentation related to client services.
May diagnose (based on a recognized manual of mental and emotional disorders or recognized system of problem definition) and provide psychotherapy and counseling (for mental disorders, substance abuse, marriage and family dysfunction, and problems caused by social and psychological stress or health impairment) if licensed.
Will be included in on-call rotation and expected to respond within agency time-frame.
May assist in the training of other staff, volunteers and student interns..
Performs related tasks as required.

Education, Experience and Skills:Minimum Qualifications:
  • Minimally requires a Bachelor's degree in a Human Services field. (Or minimally, a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services may be substituted as equivalent.)
  • Requires general knowledge of: social, economic and health problems; individual and group behavior; child, adolescent, adult and geriatric behavior and the practices and techniques of interviewing, counseling and investigating problems; principles and practices of child welfare, substance abuse, family service, employment services, public assistance and/or protective service work.
Special Requirements:
  • Possession of a valid driver's license issued by the Commonwealth of Virginia or qualified and able to obtain a valid VA driver's license prior to beginning the position.
  • Possession of all requirements for entry level as specified by the Virginia Department of Social Services.
Preferred Qualifications:
  • Master's Degree in Social Work or related field preferred.
  • Preference for experience in child protective services with a public agency during the past five years.
Skills: Also requires ability to: identify social problems and needs and to assess the ability of individuals and families to utilize services in problem-solving; plan and organize work and to understand and interpret laws, policies and regulations; communicate and establish effective working relationships with clients, co-workers, other professional and technical staff, social agencies, and the general public; communicate effectively orally and in writing; prepare reports and maintain records.

Physical Conditions & Work Contacts:
Work occurs in an office setting, and may also occur in client homes, meetings and collaboration in other community agencies, and involvement in court hearings. Frequent contacts with individuals, families, extended families and other stakeholders, other professionals and paraprofessionals requiring skill and tact in dealing with sensitive, controversial and confidential material. Work may involve threatening and potentially dangerous settings and disturbing circumstances. Will be required to be on-call and respond within certain timeframes.

A pre-hire background check will be conducted on all candidates who are selected for employment with the Department of Social Services. It will include a criminal record check and a child abuse/neglect registry search. Additionally, a driving record check and education verification may be conducted if applicable.

Please note: The Charlottesville Department of Social Services is unable to hire any applicant, intern, or volunteer if the criminal record check reveals a conviction for, or arrest awaiting final disposition of a barrier crime as set forth in § 63.2-1719 of the Code of Virginia. Please click here for the list of barrier crimes: