Jira Administrator

CoStar Group - Washington, DC3.0

Full-timeEstimated: $81,000 - $110,000 a year

Job Description

CoStar provides industry professionals and consumers of commercial real estate and apartments with critical knowledge to explore and complete transactions by offering the most comprehensive, timely and standardized information on commercial real estate and apartments and the right innovative tools to utilize that information.

Position Overview:
We are looking for a passionate, technical administrator of Atlassian Jira and Confluence, as well as other productivity suites such as O365 and SharePoint. This position will work with technical and non-technical teams to shape the way we process services and share information. The candidate must have a passion for innovation.

Required Qualifications:
Bachelor’s Degree
Minimum 2 years total of hands-on experience working with JIRA as an Administrator, including hands-on experience using JIRA REST APIs for integration with other tools like Jenkins, Slack, and Integration/Automation frameworks.
Proven track record with Atlassian installations, migrations and upgrades.
Strong communication skills and attention to detail

Configure, manage, and enhance Jira and Confluence tools, including native functionality as well as researching, testing, and implementing plugins.
Troubleshoot access and/or performance issues
Provide Jira SME support to customers via approved collaboration tools
Create and maintain scripts
Create custom workflows, post functions, and validators, make changes to workflows, screens, fields, and reporting, and provide ongoing support and configuration maintenance.
Create JIRA projects, queries, and reports
Responsible for understanding the current process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions.
Interacting with Project Managers, Managers, Developers, Network Engineers and other Administrators
Create, manage, and support all administrative functions associated with the Atlassian product suite
Create and maintain technical documentation and user-guides
Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
Understand system architecture of upstream and downstream impacts when implementing solutions
Must be Customer Service driven mindset with strong relationship building skills

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing