Care Coordinator/Medical Assistant - Care Management Team - Excel Skills Required

DaVita Medical Group - Saint Petersburg, FL2.9

Full-time
Save
OVERVIEW OF POSITION:
The Care Coordinator assists and supports the Care Management Team with daily operational tasks, data input and collection, clerical and administrative duties.

ESSENTIAL FUNCTIONS:
Completes administrative functions associated with Care Management tasks
Assists patients with external resources at the direction of the Care Management nurse
Utilizes various data sources and enters data in JSA programs and spreadsheets
Maintains call logs, excel spreadsheets, and data findings electronically
Compiles, organizes, and mails out materials to internal and external customers
Performs general clerical duties such as typing correspondence, creating or updating spreadsheets, photocopying, faxing, and compiling data and other materials or other duties as required
Obtains necessary patient information from clinical centers in order to assist with discharge process
Obtains medical records and faxes to Scanning department for entry into EHR
Enters referral requests
Assists with scheduling post discharge follow up appointments with PCP when requested
Other duties as assigned

EDUCATION:
High school graduate, GED or equivalent
Medical Assistant Diploma

EXPERIENCE:
Experience in a health care related setting

KNOWLEDGE, SKILLS, ABILITIES:
Ability to communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner using excellent customer service skills
Possess high degree of accuracy, efficiency, and dependability
Ability to perform multiple tasks and possess strong organization skills
Ability to follow written and oral instructions and to work with general guidance
Knowledge of HIPAA regulations
Must have consistent, punctual, and reliable attendance
Ability to travel may be required
Ability to read, write, speak and understand the English language fluently
Possess excellent communication and organizational skills with the ability to multi-task, set priorities, and meet deadlines
Results and goal-oriented with a philosophy for quality improvement
Must be computer literate and possess the ability to master different medical record software programs
Demonstrate exceptional telephone skills
Demonstrated proficiency in Microsoft Office, Email and general computer functions
Proficient in Excel spreadsheets
Strong communications skills
What's the first thing that happens when one of the leading independent medical groups in the country comes together with a global leader in health care? Opportunity. With DaVita Medical Group, HealthCare Partners, The Everett Clinic, Northwest Physicians Network, MountainView Medical Group and Magan Medical Clinic joining OptumCare and the UnitedHealth Group family of companies, people like you will find increasing levels of challenge, impact and professional success. We're changing health care for the better by improving access to affordable, high quality care, and working together to improve the patient experience. That takes passion, commitment, intense focus and the ability to contribute effectively in a highly collaborative team environment. Are you with us? Learn more about this exciting opportunity to do your life's best work.(SM)

Careers with OptumCare. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. OptumCare, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you’ll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.