Full Job Description
Report to the Director of Health Social Work and take direction from leadership under the Department of Health Social Work. Assists in the development, direction, organization and coordination of various programs within the scope of Social Work, i.e. Quality Assurance; coordinate activities for the development of the department; participates in planning departmental goals and implementing policies and procedures; assists in the development of new programs; also provides direct patient care service, staff supervision, consultation and serves on multidisciplinary planning committees and engages in related duties as assigned.
Ability to exercise independent judgment, understand and follow complex oral and written instructions
Participate in the development of departmental goals, objectives, policies and procedures, and participate in their implementation and monitoring for the purpose of comprehensive service delivery.
Participants in the planning and implementing of in-service training programs in all area of staff development.
Multidisciplinary team collaboration and planning – collaboration and/or discussion, which shares specialized knowledge with other health care personnel regarding patient psychosocial problems, procedures, services and participation in development of a comprehensive care plan.
Supervision of students – Organize the onboarding, provide oversight of supervision and training of social work student interns.
Establishes and maintains a Quality Assurance/Performance Improvement program for staff, with appropriate feedback and support. Submits resulting reports, statistics and other materials to the Director as required.
Participates in staff meetings and conferences within the department.
Must possess the ability to work with people in a leadership role. This will require effective communication and administrative skills. The ability to obtain the cooperation of others, as well as to develop and direct cooperative team activity. Ability to recognize and respond to emerging needs of the department, staff and patients. Must be willing to assume other duties as required for the day-to-day operation of the department.
Ability to exercise independent judgment, understand and follow complex oral and written instructions, implement a sophisticated filing system and communicate effectively with a wide variety of individuals.
Methods Used: Group Interview, observations, staffing surveys, peer review, peer benchmarking
Provide Referrals for Community Resources
Takes on a Leadership role on Departmental Committees
Represents the Director in Meetings by providing feedback, consultation and/or reports for decisions and actions to be taken.
The following services or interventions shall be provided and not limited:
Assesses patients and families psychosocial risk factors to include prior functioning levels, appropriateness and adequacy of support systems, reaction to illness and ability to cope.
Assess for Depression, suicide screening, Depression Scale
Assess, Advocate and provide for Domestic Violence and Addiction Needs
Provides intervention in child abuse/neglect, domestic violence, elder abuse, institutional abuse and sexual assault.
Facilitates application for entitlement programs including Social Security, Public Aid, Worker's Compensation and Disability; as well as resources such as Medicaid, Marketplace health plans, grants, and other community benefit programs
Provides for coordination of services with community agencies. Maintains a current resource file for all patient care areas.
Addresses patient issues related to advanced directives. Coordinates referrals and support for patients needing hospice care.
Facilitates communication of medical information in the context of the family system.
Other duties will include:
Provide same but not limited services as identified above to none non assigned areas as called on to cross cover when needed.
Work with a diverse population in a Medical Setting.
On-Call duties to provide phone consult to all hospital areas after normal business hours as well as weekends. During disaster the on-call person would help activate phone triage list to arrange help as needed during an internal or external disaster.
Provide Cross Coverage for staff, including weekends occasionally.
Provide supportive services and resources for possible termination of pregnancies.
Direct and Indirect Supervision Received-This person works independently on a day to day basis in regard to direct supervision received. The Director-Department of Health Social Work provides direction and guidance in matters relating to social work care, financial coordination, and benefits assessment. The objectives and boundaries for the duties and responsibilities of this position are defined collaboratively by the employee and Director-Department of Health Social Work. The employee and Director-Department of Health Social Work will meet on a regular basis so that support, guidance and direction can be given. This employee is evaluated periodically in verbal exchange and at least annually in writing.
Other responsibilities (not included in items 1-16 above) which may be assigned by the Director to meet the specific needs to the department, such as, preparation for TJC, IDPH, CMS and other accreditation programs for the purpose of quality assurance
UI Care: Patient & Employee Service Values
Service Values and UI CARE (Communicate, Acknowledge, Respect, Excel) Standards
Compassion: We will treat our patients and their families with kindness and compassion and strive to better understand and respond to their needs.
Accountability: We will hold ourselves accountable as an organization and as individuals to act ethically and responsibly in everything we do, to be excellent stewards of our natural and financial resources and to be transparent in our actions. We will make every effort to reduce waste in all forms, including waste that impacts human health.
Respect: We will act with respect, openness and honesty in our relationships with patients, families and coworkers. We will work collaboratively to promote the well-being of the communities we serve and to advance patient care, education and research.
Excellence: We will work as a team to leverage best practices and innovation in providing the highest-quality care for our patients and families. We will devote ourselves to continuously improve in everything we do.
Job Knowledge & Skills, Education, Experience
Master’s degree from an accredited school of Social Work required.
A Current State of IL Licensure as a Licensed Social Worker or Licensed Clinical Social worker required.
Bilingual Spanish preferred (be able to read, write and speak Spanish/English)
Minimum of 6 years of progressive experience in social work in a medical/clinical or other social service agency setting, two years (24 months) must have been in a clinical setting maintaining acceptable social work standards in a supervisory or consultative capacity if required by the institution.
Working Conditions – Physical Requirements & Work Environment
General office environment. Regular travel not expected but may occur occasionally around previously scheduled events. Requires sitting for extended periods of time, standing, visual acumen, manual dexterity and fingering for working with computer key boards. Expected to move about the medical floors and frequent patient rooms.
To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.
Please upload all valid certifications and transcripts within the document section of your online application. Documentation of high school completion (official transcripts, copy of diploma or GED certificate) is required in order to be eligible for this position within the University of Illinois Hospital and Health Sciences System.
All civil service positions require an exam. The exam for this position is a Credentials Assessment. You will not be required to report in person for this exam.
Credential Assessment Exam Scoring Information:
You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date.
When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.
If a degree or college coursework is required, you must provide official transcripts.
Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.
If your educati onal institution provides electronic transcripts, please have them sent to firstname.lastname@example.org.
If your educational institution doesn’t provide electronic transcripts, they must mail the transcripts to:
Recruitment and Retention
1747 W Roosevelt Rd, 3rd FL. (M/C 807)
Chicago IL 60608
Attn: HA7521 - Supervisor of Medical Social Service - JM
If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied.
For fullest consideration, the above mentioned requirements must be submitted no later than August 10, 2020.
We appreciate your interest in employment at the University of Illinois at Chicago.
The University of Illinois is an Affirmative Action/Equal Opportunity Employer.
This position requires Illinois residency within 180 days of the hire date.