Site Reliability Operations Engineer

COREL CORPORATION USA - San Francisco, CA (30+ days ago)

This is a fantastic opportunity to work closely with our engineering team to improve the reliability and performance of our SaaS platform. We're looking for a skilled engineer to use their UNIX/Linux and Windows systems knowledge and systems administration background to help keep our systems healthy, monitored, and designed to scale. The candidate should be passionate about solving problems from the network level all the way through the application stack, with an eye to automating solutions to recurring issues. This is an exciting chance to hone and expand an already impressive skills set. The ideal candidate will be able to quickly assess, analyze, and resolve site incidents in a fast-paced environment. Having spent time as a developer or primarily an application-focused DevOps engineer is a plus. The position is based in ClearSlide's San Francisco office.

Primary Responsibilities

Contribute to a team responsible for the availability, scalability, and performance of our enterprise SaaS platform
Build and maintain automation systems to help us manage our rapidly growing infrastructure
Gain deep knowledge of our complex applications to develop a bird's eye view of our platform
Assist our Software Engineering teams to ensure proper monitoring and metrics are being built into the applications
Maintain and develop custom systems and tools to improve our ability to deploy, automate, and effectively monitor custom applications in a large-scale mostly Linux environment
Assist in the rollout and deployment of new product features and installations to facilitate our rapid iteration and constant growth
Gain and use knowledge of monitoring systems and configuration management systems (AWS-specific tools, Terraform, Chef, Nagios, NewRelic, etc)
Troubleshoot issues across the whole stack - hardware, software, applications and network
Document current and future configuration processes and policies


5+ years experience managing Unix/Linux infrastructure
Prior experience in an Internet-facing technical operations role with high uptime requirements
Demonstrated ability to successfully work with Cloud architectures (we are primarily an AWS shop)
Strong personal and professional initiative with a focus on the success of the team and organization
Self-starter who is able to take ownership of technical issues and be a productive member in the on-call rotation and certain off-hours shifts
Strong troubleshooting skills that span systems, network, and applications
Experience with web-based Java/J2EE architectures
Strong scripting ability in Bash, Ruby, Perl and/or Python

Why ClearSlide?

We’re fun, we’re smart, and we thrive on cutting edge. If that isn’t enough to entice you, ClearSlide also offers all of their employees:
Fitness program reimbursements
Employee referral bonuses
Free food and snacks (lots of ‘em!)
Company outings
Volunteer opportunities

A Few Things We’re Proud Of

ClearSlide is the leading Sales Engagement Platform that empowers sales teams to engage customers and close more business. Founded in 2009 and headquartered in San Francisco, ClearSlide was funded by top Silicon Valley investors including Greylock Partners, Bessemer Venture Partners, Social+Capital Partnership and Felicis Ventures. ClearSlide is now part of Corel Corporation, one of the world's top software companies with the mission to help people achieve new levels of creativity, productivity, and success

Check out a few of our accomplishments!

Best in Business Award 2017
Big Innovation Award 2017
Best Content Analytics Solutions 2017
Timmy Award 2015
Innovations Sales Engagement Platform 2017

ClearSlide Celebrates Diversity

Diversity is the one true thing we all have in common.

Celebrate it every day.

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Since opening our doors, we have made embracing our employees differences our largest priority. We welcome all cultures and orientations and thrive on the unique qualities every individual brings to the team. We view “out of box” as innovative; “quirky” is right up our alley. Our employees are empowered to be who they are because we believe there is no better self than your true one.

We are an equal opportunity employer and make sure every person who chooses ClearSlide becomes part of our family. It is important to us that we continue to create an inclusive environment that values everyone's different backgrounds and perspectives - it allows us to do our best work alongside the best people. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

So come join us. Create with us. Change the world with us.