Programming & Hospitality Manager

Frameline - San Francisco, CA4.5



The Programming and Hospitality Manager is responsible for direct administrative support to the Programming Department, which encompasses the annual San Francisco International LGBTQ Film Festival (Frameline43, June 20—30, 2019), the Filmmaker Support program, and all other non-Festival exhibition programs and projects. For the Film Festival, the position also oversees all aspects of Filmmaker Hospitality and Guest Services, excluding VIP travel arrangements and handling. In addition, the position is responsible for the supervision of the Hospitality Assistant & Programming Interns.

Reports to: Director of Exhibition & Programming

Salary: $30,000 - $35,000 (depending on experience)

Status: Temporary

Schedule: December 3, 2018 — July 2, 2019 (full-time)

July 3rd — July 19th, 2019 (50% time)


  • Knowledge or interest in LGBTQ Film/Cinema
  • Familiarity with LGBTQ communities, issues, politics with a strong commitment to diversity and serving underrepresented communities
  • Familiarity with event/film festival operations
  • Effective communication, interpersonal and organizational skills
  • Ability to work independently as well as part of a team
  • Detail-oriented and demonstrated attention to accuracy
  • Responsive to unpredictable workflow and hours
  • Positive and gregarious demeanor, energetic, good-natured
  • Familiarity with hospitality industry helpful
  • Ability to adapt to changing priorities and respond to shifting needs
  • Demonstrated ability to manage multiple tasks, meet deadlines, and work within a budget while maximizing low/no-cost resources
  • Fluency in Macintosh-based applications including MS Office, Filemaker Pro and Adobe Creative Suite
  • Flexible, creative, and able to thrive in a fast-paced environment while maintaining a sense of humor



  • Coordination of sample screeners and materials for Programming team
  • Participate in viewing and creation of long list, short list
  • Communication with filmmakers and producers
  • Completion Fund admin as assigned by Director of Exhibition & Programming, and assist with facilitation of Completion Fund jury meeting


  • Serve as liaison to Festival Database developer and (WAB)
  • Oversee the distribution of the Festival Entry Form and WAB Call for Entries
  • Responsible for organization, maintenance, and updating of Festival Database, files and the inputting and integrity of the data entry (main source for the content of the Festival catalogue and website)
  • Design documentation/training materials and lead staff trainings on Festival Database
  • Communication with filmmakers, distributors and other industry contacts
  • Manage the processing, data entry and cataloguing of all Film Festival entries, research films and related film materials including preview screeners, photos, press materials, and posters
  • Manage pre-screening efforts ensuring all submissions are viewed for consideration in a timely manner
  • Coordination of screeners and materials for Screening Committees and guest curators
  • Assist with all aspects of programming the festival including tracking, soliciting, screening, curating, securing and scheduling films
  • Make thoughtful recommendations to the programming team for curatorial and selection purposes
  • Conduct program introductions and lead Q&A sessions with attending filmmakers, talent, and subjects. Depending on experience
  • Work with Festival Publications Manager in preparation of data and proofreading of select catalogue copy and images


  • Processing of guest accreditation forms and maintenance of guest records in Festival Database
  • Coordination of home-stay program
  • Supervise and train Hospitality Assistant and Programming Interns
  • Assembly and distribution of guest info packets and badges
  • Coordination and management of operation of Guest Services
  • Coordinate schedules and duties for volunteer Hospitality Hosts and Theatre Hosts
  • Set up and manage Green Room at Castro Theatre
  • Attend daily meetings with Film Festival staff
  • Complete post-Film Festival written wrap report
  • Other duties as assigned by Director of Exhibition & Programming


Please send cover letter and resume via email to:
Storm Lee, Operations & Systems Manager
Subject: Programming & Hospitality Manager Search

Application Deadline: November 1, 2018

Early applications encouraged. No phone calls, please.

Frameline is an equal opportunity employer and is firmly committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. Frameline strictly prohibits discrimination against any employee or applicant for employment because of the individual's race, creed, color, sex, religion, national origin, age, gender identity or expression, sexual orientation, height and weight, disability, marital status, partnership status and any other characteristic protected by law.

Job Type: Temporary

Salary: $30,000.00 to $35,000.00 /year