About Us:
We are a high-profile Upper East Side Facial Plastic Surgery Office and Surgical Center renowned for exceptional aesthetic results, bespoke customer service, and a prestigious clientele. Specializing in transformative cosmetic surgical procedures (Facelift, Rhinoplasty, Blepharoplasty, Browlift and Hair Transplant), our practice is committed to excellence in every aspect of patient care and experience. We offer a sophisticated and supportive environment where both our team and our patients thrive.
The Role:
We are seeking a polished, experienced administrator who embodies professionalism and possesses outstanding communication and people skills. This role is central to our practice's daily operations and patient satisfaction, requiring a blend of administrative expertise, exceptional communication skills, interpersonal abilities, and a dedication to providing the highest level of service.
Key Responsibilities:
- Manage day-to-day administrative functions including schedule management, collections, patient check-in/out, document scanning, phone correspondence, and appointment scheduling.
- Serve as the first point of contact for our patients, ensuring a welcoming, efficient, and seamless experience.
- Uphold the highest standards of confidentiality and patient care.
- Collaborate closely with the clinical and administrative teams to ensure smooth patient flow and satisfaction.
- Contribute to the maintenance of a supportive and team-oriented work environment.
What We Require:
- 2-3 years of proven customer service experience, preferably in a medical or high-end service environment.
- Exceptional communication and interpersonal skills, with an ability to engage positively with patients and team members alike.
- A team-oriented mindset with a strong capability to work collaboratively.
- Must be detail-oriented, with a capacity to multitask in a fast-paced environment.
- Professional references.
We Offer:
- A highly competitive compensation package of $70,000.00 - $80,000.00 per year.
- Attractive benefits including health and dental coverage, 401(k) plan.
- Generous vacation time and bi-annual bonuses.
- A rewarding opportunity in one of NYC's most elite Facial Plastic Surgery practices.
Job Type: Full-Time
This position offers a unique and incredibly rewarding career opportunity for the right candidate. If you are passionate about delivering unparalleled patient care and thrive in a dynamic, high-end environment, we would love to hear from you.
How to Apply:
Please submit your resume along with a cover letter detailing your relevant experience and why you are the ideal candidate for this position. Include professional references to support your application.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Medical Specialty:
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Multiple locations
