Full Job Description
The Specialist is responsible for reviewing orders on credit hold, managing and collecting all outstanding accounts receivables for a portfolio of customers. The Specialist will work with Staples customers to build effective relationships, ensure that customer satisfaction is achieved while minimizing past due receivables and meeting DSO goals. Office location is in Deerfield Beach, FL
Collection of receivables owed by customers
Identify and resolve disputed / billing related issues
Review daily orders held for credit reviews to ensure credit is not exceeded or that the customer has a past due balance
Monitor & communicate credit & payment concerns to management
Prepare offsets & write-offs
3-5 years of collections, accounts receivables & credit experience required
Excellent negotiation, organizational, interpersonal and communication skills; both verbal and written
Attention to detail with impeccable follow through
Ability to multi-task & prioritize workload
Proficiency in Microsoft Excel
Goal oriented self-starter
Strong sense of urgency to get tasks accomplished
Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.