New Member Spec

Baxter - Vernon Hills, IL (30+ days ago)3.9

Establish long-term relationships by performing a comprehensive needs analysis of BCU products and services; while also building member loyalty through delivering a world-class service experience

Identify member needs and cross-sell of all BCU products and services
Onboard and engage our BR01 New Members during first 90 days of membership
Apply current BCU lending fundamentals, policies and procedures
Maintain a working knowledge of credit reports to evaluate credit standing, perform needs assessment and to identify competitor buyout opportunities
Provide fundamental credit counseling to members where appropriate and necessary
Successfully complete all required registrations and certifications as needed.


High School diploma or equivalent required, college degree a plus
Ability to collect and analyze data
Ability to perform multiple tasks simultaneously
Proficient in basic use of the Windows operating system, email, and the Internet
Excellent written and verbal interpersonal skills
Ability to effectively deliver a balanced sales approach of all BCU products and services
Demonstrated ability and experience in providing world-class customer service
Demonstrated experience working with teams
Bilingual a plus

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to and let us know the nature of your request along with your contact information.