Business Associate

Eastern Shore Smile Solutions - Cambridge, MD (30+ days ago)

Business Associate

Eastern Shore Smile Solutions – Cambridge, MD & Easton, MD

Eastern Shore Smile Solutions give back in service, quality of care, and compassion to the patients we serve; delivering and experience of greater value than we receive

Our growing company is seeking a highly motivated and positive individual with great organizational and communication skills to join our team as a Business Associate. A Business Associate is expected to handle the administrative functions of the practice specific to the Front Desk and Phone Center roles. Those functions include, but are not limited to, providing thorough answers and solutions to patient’s questions, managing an efficient schedule for the clinical team, ensuring prompt payment for services rendered to patients, and providing an exceptional patient experience.

Key Tasks

The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

- Greeting patients, answering telephones, scheduling, and confirming appointments

- Entering patient information into the office system

- Insurance verification, assist new patients in filling out the registration form

- Collect and post payments including credit card transactions

- Represent the practice in a professional, pleasant, and enthusiastic manner at all times


- Ability to communicate effectively in a professional and courteous manner - Willing to effectively participate as a team member with the office personnel - Committed to the protection of confidential information, records and/or reports - Detail oriented and highly organized

- Handle a fast paced work environment with flexibility and efficiency


- 2-5 years of experience preferred

- Strong telephone, communication, and time management skills

- Proficiency in using computers and MS Office, with the ability to learn new software systems

- Understanding of insurance procedures and claims is desired

- Must be a people person with a great attitude and attention to detail

Eastern Shore Smile Solutions offers employment opportunities that promote professional, personal, and financial growth and sustainability. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, lucrative incentives, and opportunities for advancement are just a few reasons why a career with us is an investment in your future.

Job Type: Full-time