Full Job Description
Note: This job is for Indeed Flex, but will take place at a client's worksite.
Indeed Flex is looking for a positive enthusiastic Customer Service Representative in South Austin for an onsite position with one of our clients.
$400 SIGN-ON BONUS INCLUDED!
Sign-On Bonus to be paid $200 after 1st week
$200 after 4th week of employment.
Pay Rate: $17.00/hr
Start Date: 11/8
Benefits: Indeed Flex offers comprehensive benefits to all employees to fit a variety of needs and situations including:
Work location address: E Stassney Ln, Austin, TX 78744
M-F from 9:00 a.m. to 6:00 p.m. and must work 40.0 hours each week.
Sustain metrics and ensure we are meeting our customer service KPIs.
Manage day-to-day requests influx to ensure requests are resolved in a timely and effective manner.
Identify potential sales opportunities and transfer them to the sales team.
Support the post sale needs such as finding missing information, order changes, shipping claims.
Address all daily customer emails and sales requests by 6 p.m.
Research, Writing, Identification of Customer Needs
Highly adaptable to changes
CRM, Fishbowl, MS Office and Google Suite
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