- Customer Service
- Microsoft Outlook
- Health Insurance
- Work From Home
- Flexible Schedule
Our Voice Captioners work from home and enjoy a flexible work schedule. Employees are provided training prior to transcribing for our customers. They start out working on a part-time basis with the opportunity to become full-time. In addition to an hourly base pay, we offer incentive pay for certain events, incentive bonuses, and health insurance benefits for full-time employees, a 401k retirement program and an exceptional support team.
Job Duties (Essential Functions):
Produce near instantaneous transcription of the spoken word into text as close to verbatim as possible using speech recognition technology.
Plan ahead for scheduled programs and events by conducting research related to the correct spelling of words and names, etc. likely to be referenced in the event.
Record notes as needed and as per company procedures.
Participate in ongoing trainings as needed.
Experienced in the development and maintenance of a dictionary of news vocabulary
Ability to read, write and speak English proficiently; a clear speaking voice and excellent enunciation skills
Dedicated to ongoing process of improving skills throughout career
Good cultural and news general knowledge
Detail oriented, follows procedures
Some technical familiarity with computers
Able to work flexible hours, including nights, weekends, and holidays
Reliable and punctual; exceptional customer service skills, team player
Proficient in Microsoft Outlook and able to learn new systems quickly
Achieved a voice writing certification with high degree of accuracy (98.5% or better). Broadcast captioning specialization preferred. Prior experience may also be considered.
Required: Ability to pass an assessment and a background check. Hard wired high speed internet connection (satellite and hotspot internet is not acceptable).
Candidates will be invited to travel to Denver, CO for onboarding and initial training.
Also known as Voice Writers.