Director, Operational Excellence - Chicago, IL

Aramark - Chicago, IL3.6

About Aramark
Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at or connect with us on Facebook and Twitter.

This position will lead the nutrition support, and procurement functions supporting the food service operations at the Chicago Public Schools Dining account. This account has 650+ operating locations producing over 100 million meals a year, generating $300M in annual food revenue. Primary lead / liaison reporting to the CPS Vice President of Operation in all areas relating to USDA Regulatory requirements, district health and wellness policies, training and MWBE relations.

Nutrition Support:
Lead the nutrition and dietary functions to include but not limited to menu planning, USDA nutritional / regulatory requirements, CPS Health and Wellness programing and MWBE relations.
Lead the development, compliance approval, and direction of menu programs in conjunction with the CPS Senior Director client.
Oversight and responsibility to inform, advise and indirectly manage the CPS Nutrition Support Services (NSS) leadership in regards to menu compliance to USDA and NSS Wellness Policy.
Responsible for the overall Nutrition program for over $300M in annual managed volume.
Proactively and consistently interface with and engage with client and client support team.
Lead the incubation and proof of concept of Aramark OpX initiatives regarding sector initiatives with innovation, nutritional issues and fresh concepts.
Document observations and recommendations with formal reporting methods for client and internal audiences.
Interface with RVP, Staff VPs, other division management, directors and their staff.
Build effective partnerships with Regional and Corporate support functions
Representation and outreach to large urban public school districts for K-12 best practice development.
Representation to organizations and associations such as Urban School Alliance, Healthy Schools and other influential groups.

Develop and lead implementation of procurement and centralized purchasing process for all food services while maintaining compliance of guidelines.
Responsible for managing commodity requirements, interacting, communicating and negotiating with government agencies.
Manage and maintain WebSMARTT/Mosaic implementation.

Standards and Training:
Coordinate USDA, CBA and contractual training for 2700 CPS food employees including safety, operational, environmental and soft skills training. Ensure development and implementation of training.
Support Food Productivity Framework by driving implementation of center led initiatives
Utilize technical expertise to evaluate Aramark’s operating program standards, measure performance and recommend solutions in order to enhance or improve operations.

Oversee IT function and deployment of programs pertaining to USDA and Menu requirements

Bachelor’s Degree in appropriate field with 10+ years of comprehensive food service operations experience required.
MBA Preferred
Extensive leadership experience in menu development, dietetics, regulatory compliance, menu / food cost management, and training and development.
Keen prioritization skills, task completion and follow through required with multiple projects simultaneously. Highly developed interpersonal analytical and communication (written and verbal) skills are essential to success in this role.
Strong teaching skills, planning and organizational skills required.
Ability to lead and direct a group of functional team members.
Strong client relations skills as well as the ability to lead in a complex / matrixed organization are essential to success in the role.
Highly effective change leadership skills are essential to success in the role.
Ability to communicate to clients, public and students.

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran