Memory Care Director

Elmcroft | Eclipse Senior Living - Lewisville, TX3.0

Position Summary

The Memory Care Director is responsible for the overall implementation, delivery, and coordination of the memory support neighborhood resident services, including health services and activities, at the community. Responsible for communicating and upholding the “person-centered” approach to caregiving and programming.

Supervisory Responsibilities

Directly supervises all associates that work with residents in the Memory Care program with final authority resting with the Resident Services Director. Is responsible for the overall direction, coordination, and evaluation of this department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training associates in conjunction with the Resident Services Director; planning, assigning, and directing work; evaluating performance in coordination with the Resident Services Director; rewarding and disciplining associates; addressing complaints and resolving problems.

Essential Duties


Is completely familiar with the state regulations governing Assisted Living and memory support care, ensuring compliance in department by regularly reviewing regulations checklist.
Meets Elmcroft Expectations established for the Activities and Memory Care departments, as applicable.
Assists in the development and/or refinement of the dementia policies and procedures.
Reports regulatory compliance issues to Resident Services Director, Executive Director and Regional Director of Quality Services.
Confers with the Resident Services Director/Executive Director regarding assessments of residents, admissions, and participates in discussions regarding resident discharge based on discharge criteria.
All charting is performed timely and in accordance with state regulations.
Oversee the Care Connect program in conjunction with the Sales Director to ensure each new resident makes a happy, healthy transition to the community.

Provides timely and honest communication with families in order to promote good relationships and keep them informed about resident’s condition and community events; offers education, information, and support as needed.
Participates in monthly Memory Care conference call and submits required monthly paperwork to Director of Training.

Maintains outreach and education efforts throughout the community to promote the marketing effort.
Provide marketing support within the community by participating in tours, discussions with potential residents and their families, and possible referral source visits, if deemed necessary.
Provides assessments for potential residents to determine their eligibility for the Memory Care Program, based on established admission and discharge criteria.

Confers with Resident Services Director/ Executive Director regarding assessments of residents, admissions, and participates in discussions regarding resident discharge based on discharge criteria.
Obtains appropriate Memory Care admission paperwork prior to admission. Conducts mini-mental or other assessments as required or has it conducted through an outside source, in coordination with the Sales Director and the Resident Services Director.
Performs Program Quality Assurance audits using assessment tools provided.
Creates Resident Histories and Profiles with family involvement. Creates Bullet Cards with information from histories. Shares information with staff.
Manages expenses within given budget parameters utilizing spend-down sheets.
Plans a varied monthly activity calendar using the Daily Program Schedule and using Resident History and Profiles to determine resident interests.
Arranges for appropriate spiritual activities as reflected by resident preferences.
Participates in the planning and coordination of Family Nights.
Posts a community calendar monthly according to Elmcroft Expectations.
Encourages all residents to participate in some or all of activities according to their abilities and preferences. Maintains record of resident attendance.
Work with the Sales Director and/or Healthy Lifestyles Director in planning and assisting with all community programs which involve residents/staff/family participation.
Works in collaboration with the Healthy Lifestyles Director to arrange for a variety of entertainment to be brought to the community for the entertainment of the residents.
Arranges for a variety of exercise opportunities suitable for the elderly population to enhance residents’ mobility, strength, bone mass, and social interaction.
Communicates with other department heads and staff in order to gain necessary participation in activities as necessary.
Keeps sufficient activity program and craft supplies on hand for in-house entertainment.
Facilitates, co-facilitates, or arranges monthly Alzheimer’s support group for families and outside community.

Creates positive associate relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs.
Observes and demonstrates appropriate caregiving, programming, and interaction skills with the direct care staff.
Provides appropriate guidance for associates by planning work schedules, assigning work duties while on shift, and directing the work on a daily basis.
Assures responsibilities for Daily Program assignments are clearly delineated.
Lead in-depth Alzheimer’s/dementia care staff training for new staff; provide training as needed and provide in-services as needed to keep staff abreast of current practices, if deemed appropriate.
Arranges for required and appropriate orientation, education, training, and in-services for staff in accordance with licensing requirements, state guidelines, and the needs of the community. Documents all training as required.
Maintains a high level of daily communication with staff and key personnel.
Stays educated on Alzheimer’s related topics (books, videos, conferences, etc.)

Education: Bachelor’s Degree from a four-year college or university, or one to three years related experience and/or training in working with the Alzheimer’s population; or equivalent combination of education and experience.

Licenses: Assisted Living Activities certification, if required by State.

Must be in possession of, or have the ability to obtain, a valid state driver’s license. Travel may be required, as needed.

Brand: Elmcroft
Address: 400 Highland Drive Lewisville, TX - 75067
Property Description: Elmcroft of Vista Ridge
Property Number: 171-6001