Care Management Associate, 36 hrs/week

CHI Health - Lincoln, NE (30+ days ago)3.3


Essential Job Functions:
Provides secretarial and related assistance for their Director.
Prepares memorandums, internal and external letters, proposals, reports, contracts and other related items, as directed.
Arranges appointments and maintains calendar of events for the Director.
Assists Director in the preparation of meeting material and reports.
Prepares and distributes minutes as directed.
Assists with typing policies and procedures to comply with regulatory agencies.
Prepares, types and distributes departmental communication.
Receives incoming telephone calls. Handles routine inquiries or refers callers to appropriate person/department.
Receives and reviews all incoming mail and correspondence for Director and distributes to appropriate person/department.
Prepares necessary purchase orders, supply orders and maintenance repair requisitions for the smooth operation of the unit.
Maintains an efficient record and filing system, including information of confidential nature.
Knows and applies security/safety policies, procedures and practice of the Medical Center.
Maintains Excel spreadsheets for data entry of department activities, (i.e., code reviews).
Assists with data collection and scheduling.
Assists with daily and monthly financial data and variance reports.
Maintain current licenses and information for all department staff.
Shares his/her expertise and knowledge with other associates of the department (i.e. computer).
Notify departments of upcoming events or information as is made available.
Contributes to a cohesive department through teamwork, cooperation and positive behavior.
Maintain physician rolodex.
Types written communications for the department.
Types minutes/agendas for councils and committees.
Types job descriptions, evaluations and policies/procedures.
Types letters, documents and other correspondence as needed.

Customer Service:
Receives, greets and directs patients, family members, clients, visitors and physicians in a positive and conscientious manner adhering to our Embrace the Spirit standards and behaviors. Problem-solve, offer and give assistance as needed.
Acknowledging internal and external customers with eye contact and a smile.
Phones are answered promptly with a friendly voice using a proper greeting.
Ability to prioritize, organize and effectively handle multiple tasks and interruptions in a positive manner.

Education:
High school graduate or equivalent. Graduation from accredited business college or equivalent work experience.

Licensure/Certification:
None.