Non-Traditional Case Manager - Specialized

Moore Counseling & Mediation Services Inc - Cleveland, OH2.7

30+ days ago

Provide case management services for clients participating in the Specialized Projects. This includes a variety of activities, ranging from providing client education and evaluation, to functioning as the liaison between the client, the courts and the providers.


Conduct Bio-Psycho-Social assessments, substance abuse assessments to be submitted for approval within 72 hours after completion and share diagnosis and treatment recommendation with the courts.

Arrange residential treatment service for recommendation for this level of care

Meet weekly with court staff to discuss clients progress

Make sanction or intervention recommendations for clients not meeting court and/or treatment requirements.

Work as a liaison with court apprehension team.

Provide traditional case management services for clients:
Travel to other treatment locations to monitor and report client?s progress to referral agencies and courts.

Assessment of home environment for suitability for sobriety though visitation

Transportation of client to appointments that impact client?s treatment and/or case management plan

Manage in conjunction with client appointments with outside referrals.

Provide and link client to referral resources to help remove client?s barriers to treatment

Provide benefit coordination to clients (Medicaid, Snap, ATP, ATR)

Provide supportive and direct services to clients with substance abuse and/or mental illness as outlined in the individual plan of care and directed by the primary counselor or treatment team.

Act as a client advocate

Be available to clients by cellphone provided

Conduct orientation with client explaining their rights, responsibilities, treatment and court requirements

Monitor clients successfully by carrying out treatment plans for chronically mentally ill and/or substance abuse clients.

Conducts individual and group sessions.

Recommends and coordinates other levels of care for clients.

Assumes responsibilities including assisting in the development, implementation and monitoring of long and short-term case management plans with the aim of improving and/or restoring individual, family, and community functioning.

Documents all interactions with clients in the client?s individual file according to state standards including with any internal/external person associated with client.

Collects urine sample from same sex clients as required.

Provides human resources with copies of all continuing education certificates to facilitate compliance with state and/or federal regulatory boards.

Oversee quality assurance and improving program performance.

Ensure that all required documentation is completed within 24-48 hours after services are delivered or as directed by the Clinical Director.

Train other providers and non-providers on documentation standards as directed by the Clinical Director.

Advocate for clients by discussing treatment progress with referral agencies and at court hearings.

Performs other duties as required


Minimum of an Bachelor?s preferred in social work, counseling, psychology, criminal justice or other relevant field.

CDCA with two years of related experience; Possession of Ohio Licensure or equivalent certification in counseling, social work or chemical dependency.

Knowledge of clinical theory, intervention techniques and professional counseling ethics.

Ability to interact effectively with clients in an empathic and professional manner.

Knowledge of applicable laws and governmental regulations relating to client rights.

Knowledge of issues relating to clinical discharge planning and skill in utilizing discharge resources appropriately.

Establish good rapport and demonstrate positive relations with the clients, families, general public, referral sources, and staff.

Communicate in a clear and concise manner both verbally and in writing.

Ability to respond to a variety of demands requiring prompt action, flexibility, mature judgment, and sound decision-making skills.

Knowledge of assessment skills for dual substance abuse population and implementation of individual treatment plan relating to their problem areas.