Front Office Coordinator

Connections Physical Therapy - Grafton, MA (30+ days ago)

Connections Physical Therapy is a family-owned physical therapy practice with locations throughout Massachusetts and New Hampshire. The goal of Connections Physical Therapy is to provide quality one-to-one care and deliver a great experience for our patients. This experience starts with their first phone call, access to care, and high caliber of physical therapy rehab. Connections values each of their employees and treats them as professional members of the team.

All employees are expected to commit to the values and focus of providing great service at Connections.


⦁ Provide secretarial support to clinical staff
⦁ Insurance verification and authorization for current and potential patients
⦁ Coordinating and ordering office and medical supplies with clinical staff
⦁ Perform various clerical tasks such as:
i. Scheduling initial evaluations and follow up visits
ii. Collecting co-payments and co-insurance
iii. Answering phones and receiving/sorting mail


⦁ High school diploma or G.E.D.
⦁ Ability to function in a high paced environment
⦁ Ability to multi-task and prioritize responsibilities

⦁ Experience in medical office setting
⦁ Understanding of medical billing
⦁ Experience with electronic medical record system and/or computer literacy
⦁ Excellent verbal communication skills with the ability to interact with all levels of personnel

Job Type: Full-time


  • High school or equivalent (Preferred)