The Department of Career Services (DCS) oversees the Commonwealth's network of One-Stop Career Centers, that assist businesses in finding qualified workers and providing job seekers with career guidance, as well as referral to jobs and training. DCS strengthens the Career Center system through continuous improvement processes, and innovative business practices that maximize resources, foster partnerships, and engage employers to ensure a skilled, motivated, and adaptable workforce capable of meeting the emerging labor market needs of the Commonwealth, now and in the future.
The Employment Counselor (EC) advises Career Center customers on such matters as job search methods and job interview process; reviews and analyzes customer information through records, tests and interviews; conducts counseling interviews with customers; describes, explains or conducts assessment related to eligibility for specific programs, describes and explains procedures and benefits related to agency programs; delivers workshops and information sessions, maintains liaison with public and private organizations; compiles occupational, educational and other information; maintains timely and comprehensive customer information in the Massachusetts One Stop Employment System (MOSES) database and performs related work as required. The basic purpose of this work is to assist customers in determining and achieving individual educational and/or skills training and employment goals.
IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL BE UTILIZED FOR PLACEMENT WITHIN THE SALARY RANGE.
First consideration will be given to those applicants that apply within the first 14 days.
Minimum Entrance Requirements:
Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling, or (B) any equivalent combination of the required experience and the substitutions below.
I. A Bachelor's or higher degree with a major in counseling or guidance may be substituted for the required experience.*
- Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.