Maintenance Technician II

LivGenerations - Phoenix, AZ

Liv North Valley

Maintenance Tech II - Full Time

Pay Range is $14.47 to $18.50

“I feel weird without a hat on. I don’t need instructions. I take things apart just to put them back together. I’m a night owl, and a morning person. People call me a lifesaver.”

Sound like you? Apply to be a Maintenance Technician with Liv Communities today. When you’re a Maintenance Technician, you're a real-life superhero. You have abilities far beyond those of mortal men and women. You’re a multi-faceted problem solver — part groundskeeper, part repairman, part painter with dashes of HVAC expert, plumber, electrician, engineer and mechanic all thrown in for good measure. Frankly, we don't know how you know how to do all those things, but we’re glad you do. No tights, capes or supervillain combat required.

At Liv Communities, we are in the people business. Ask our employees why and they’ll say, “Because we can help people live fuller lives.” But that doesn’t just apply to our residents. We invest in our team members and promote from within so we can build a long-lasting, sustainable team for our residents. We demand quality, but we know you’ll have fun in the process. The word “boredom” is not in our vocabulary.

Can you thrive in a culture like that?

Do you believe serving others is the best thing a person can do?

Whether you’ve worked in property management before or not, you’re someone we’d like to talk to.

Of course, work wouldn’t be work without some responsibilities. You’ll work and communicate positively with residents as well as other team members. Safety will be your top priority, including inspections, repairs, and both preventative and seasonal maintenance. You’ll get units ready for new residents. You’ll have to follow Liv procedures. You’ll share on-call responsibilities with your team, so being able to show up at 2 a.m. with a smile is occasionally required.

If you can do all of these things, and you’re outgoing, passionate, and ethical, then what are you waiting for? Apply today.Primary Purpose of Position:

To be responsible for all aspects of property maintenance including: curb appeal, service requests, apartment turnovers, preventative maintenance, and relations with associates, contractors, and team members.

People First! | Live It:
Support Liv Communities LLC’s Why, People First Promise, Model, and Values. Incorporate the People First! | Live It concept and SPIRIT behaviors into strategy, daily decision making, and relationships.

Service Requests

Adheres to Standard Operating Procedure, Maintenance Service Response and Communication Protocol, when completing all service requests.
Prioritizes service requests as directed and makes quality workmanship repairs in a timely manner.
Generally completes service requests within 24 hours of date the request was made.

Adheres to Standard Operating Procedure, Turnover Policy.
Installs turnover lock on apartment.
Reviews the Turnover Checklist, prioritizes workload, obtains appropriate materials and tools from the maintenance shop and proceeds in completing the work within the given time period as set by the Maintenance Supervisor.
Follows through to ensure that other specified contractors complete scheduled contracted work. Notifies Maintenance Supervisor when specified contractors work is unsatisfactory or has not been completed in a timely manner.
Inspects the apartment after the Turnover Checklist has been completed and takes care of any items that were overlooked.
Installs normal apartment lock when the apartment is in ready condition.
Gathers all keys including the mailbox and garage keys, as well as the garage remote and turns them over to the Maintenance Supervisor for final inspection.
Safety and Compliance

Follows regular safety procedures as stipulated by best practices, MSDS, and all company SOP and policies.
Complies with the respiratory compliance program.
Complies with the mold remediation policy.
Notifies the maintenance supervisor of any safety or compliance concerns.
Notifies the maintenance supervisor of any needed updates to policies, programs, or MSDS.
Complies with the Liv Communities LLC Employee Safety and Compliance manual.
Daily Inspections

Inspects common areas and community amenities daily to ensure that these areas are in good condition.
Prepares appropriate service request or notifies Maintenance Supervisor when areas need attention. If corrective action is minor and tools and/or material is in stock, proceeds with work to be completed.
Preventative or Seasonal Maintenance

Assists Maintenance Technician III co-worker or Maintenance Supervisor with one or more of the following functions:
Start-up, regular maintenance, and winterization of irrigation system.
Swimming pool opening procedures, daily maintenance, and end of season close down procedures when applicable.
Installs, removes, and performs regular maintenance work on fountains.
Performance of regular maintenance on building H.VA.C. systems.
Performance of preventative maintenance in buildings and apartments homes including, but not limited to, heating and air-conditioning systems, plumbing fixtures, sprinkler system, smoke detectors, and fire extinguishers.
Contacts Residents to communicate status of service requests or work in common areas.
Completes service requests and leaves a copy for the Resident and/or office.
Notes inventory checklist when material is removed for use in the community.
Completes time sheets and after-hours sheets.
On-call Requests

Adheres to SOP, On-Call Service procedures.
Carries pager and cellular phone 24 hours/day during the assigned on-call period.
Responds to all emergency calls within 10 minutes of alert.
Contacts party requesting emergency service to assess situation, troubleshoot problem, advises him/her on controlling damage, and provides him/her with an estimated arrival time.
Does not travel more than 30 minutes from the community during the assigned on-call period to ensure timely response in case of an emergency.

Offers assistance as necessary to alleviate a team member’s workload.

Maintains a professional and friendly rapport with residents, team members, and contractors.
Notifies Maintenance Supervisor of Contractors who consistently fail in performing contracted work.
Notifies Maintenance Supervisor of work delays, low inventory, emergency situations or angry Residents.
Keeps Property Manager apprised of unhappy team members, angry Residents, complaints, alleged neighbor disputes or incidents believed to have violated a community policy or term of the Lease.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Semi-skilled in general home maintenance or skilled in a related maintenance field.
Type II or Universal refrigerant certification or ability to obtain this certification within six months. Type 1 is also required at communities with wall air condition sleeve units.
Completion of one approved fair housing seminar within one year, and every two years thereafter.
High school diploma or equivalent GED preferred.