Property Manager

Ollie - Pittsburgh, PA (30+ days ago)

We are in search of a Property Manager for an apartment community in the heart of Pittsburgh, on Baum Boulevard. The Property Manager is responsible for oversight of the entire operation of their assigned apartment community, ensuring success in all departments. Primary functions include meeting or exceeding occupancy goals and financial performance while providing the highest level of customer service.

We are looking for candidates who are: friendly, energetic, well-organized, able to multi-task, tech savvy, punctual, dependable – with great people and customer service skills.

Summary of Functions: oversight of all day-to-day operations of the property and property staff; marketing & leasing, facilities, resident management, budgeting, financial reporting, purchasing, vendor management, project coordination, hospitality services, community events, general administrative duties, staffing and scheduling, and all other functions necessary to operate the property. Property Manager will to be on call to assist with after-hours emergencies, along with making arrangements for coverage by other staff members, and is responsible to schedule staff appropriately to handle such emergencies. Responsible to lead and communicate with the property team to effectively operate the building.

Responsibilities include, but are not limited to:
Create and implement the community’s marketing plan to achieve or exceed budgeted occupancy for the property. Assess market conditions in conjunction with historical leasing information to monitor leasing velocity projections. Successfully implement renewal and new leasing campaigns.
Be the face of Ollie and always represent the company in the best manner.

Assist with resident relations:
Prepare and process resident service requests.
Assist with resident problems and complaints concerning rent payments, service requests, etc.
Assist with preparation of newsletters and promotional flyers.
Assist with the planning of community activities and events.
Responsible for adhering to the budget and actively participating in monthly financial performance reviews. Monitor monthly operating statements. Control delinquency, collections and expenditures.
Work in conjunction with the Facilities Manager to develop Capital Improvement and Preventive Maintenance Plans to maintain the value of the asset. Collaborate with Facilities Manager on Turnover planning and execution.
Manage property risks effectively by communicating potential liabilities, and reporting incidents in a timely manner.

Accounting policies and procedures:
Collect, record & deposit rental payments, application fees, security deposits, etc.
Maintain account records and journals and make bank deposits.
Help to prepare weekly and monthly reports as required.
Help to prepare legal action for evictions, as necessary.
Foster a positive community atmosphere for residents through activities, events and customer service to encourage resident retention.
Follow, and direct team members to follow, all Company policies and procedures.

Qualifications/Additional Skills and Requirements:
Minimum of 4 years apartment/residential property management experience
Ability to "go the extra mile" to keep the buildings and apartments up to an optimal standard
Experience with and strong ability to lead a team
Entrepreneurial mindset with can-do mentality
Ability to develop and maintain effective relationships with a high degree of professionalism
About Ollie at Baumhaus: Nestled between Friendship and Shadyside on Baum Boulevard, Ollie at Baumhaus offers residents a true live, work, play experience in the heart of Pittsburgh. The 127-unit, seven-story luxury apartment building is comprised of 31 efficiently designed fully furnished micro-studios & micro-suites, as well as a mix of one, two and three-bedroom conventional units. Learn more about Ollie here: