Medical Office Manager/Biller Office Manager Duties
- Manage day to day clinic needs by developing schedules, leading the front desk, implementing productivity standards, resolving operation/facility problems, and implementing new procedures.
- Ensure exceptional customer service in all patient interactions and adherence to all policies and procedures.
- Coach team to ensure quality customer service and prompt and accurate completion of all required documentation.
- Manage patient satisfaction for the clinic and develop best practices to ensure efficient operations, and professional resolution of complaints or issues that arise.
- Optimize patient scheduling to meet the growth goals of the clinic while ensuring a smooth patient flow.
- Perform various administrative duties as assigned by provider.
Medical Biller Responsibilities include:
- Prepare and submit billing and medical claims to insurance companies.
- Answers questions from patients and insurance companies
- Update demographic and financial information in the billing system as needed.
- Prepare patient statements, and document amounts due for medical procedures and services.
- Collect credit card payments via phone. Assist patients in establishing payment plans.
- Interact with third party payers for eligibility verification.
- Follows and reports the status of the delinquent accounts as needed.
Skills/Qualifications
- 1+ years of work experience in a medical office as a Supervisor or Manager preferred
- 1+Year minimum, medical billing experience needed
- Proficiency in using EMR systems.
- Insurance verification skills
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Expected hours: 40 per week
Experience:
- Management: 1 year (Required)
Ability to Commute:
- Forest Hills, NY 11375 (Required)
Work Location: In person
