Showroom Manager (Boston, Seaport)

Indochino - Boston, MA3.0

Full-timeEstimated: $46,000 - $58,000 a year
Our Boston, Seaport location is seeking a Showroom Manager to join our team! Joining Indochino is a chance to join a growing and exciting organisation. Since 2008 Indochino as been disrupting the retail scene, offering stylish, perfectly-fitting, personalised apparel on a mass scale. Joining us as a Showroom Manager, you’ll get the following benefits, along with a great salary:

A generous suiting allowance, we want you to really love what we sell and to look great in our product.
Great benefits, including Medical and Dental.
Regular competitions and team building events. Whether a learning event with food or a birthday meal out we want out teams to be connected
Annual Showroom Manger Conference, a great chance to get connected with all our managers across North America.
Incredible growth an opportunity – so if you have the ambition and drive, with the skills to back it up, you will be able to develop as we grow.

As a Showroom Manager you’ll get the opportunity to drive and develop your showroom like your own business.

Manage all areas of operations within the showroom to ensure the business is set up for sustainable financial growth; including payroll, overall metrics, and business development.
Manage, monitor and execute client appointments
Lead, mentor and manage all showroom staff, or Indochino staff who assist in showroom
Own, manage, and elevate new client appointments numbers through partnerships with marketing team and strive to increase VIP customer base
Manage business-vendor relationship with local tailor
Assist marketing with any events or additional client activity that may take place in the showroom and represent Indochino at local PR events
Ensure that product is merchandised to give clients a great Indochino experience and to maximize both AOV and conversion
Work directly with Client Service to improve client experience, and relay information and feedback to increase efficiencies
Bring forward new ideas, initiatives, and improvements of existing functions and truly control the showroom business
Help scale successive retail efforts by sharing best practices

Retail Management Experience, ideally having run your own store
Comfortable and confident in making business-critical decisions
Sales and metric driven
Must be able to execute on timelines and expectations autonomously
Have a connection with the market that lends itself to creating future business and developing local brand awareness and a confidence in networking ability
Strong leadership and people management skills
Excellent written and verbal communication skills
Must be a self starter with strong solution-oriented thought process
Ability to remain calm under pressure and lead a team during high energy situations
Must be able to multitask & manage time independently
Ability to recognize and react to changing work demands
Strong proficiency in IOS based programs and products
Strong proficiency in Excel & other MS Office programs