- Bachelor's Degree
- Master's Degree
- Writing Skills
- Academic Advising
- Microsoft Office
Front Range Community College
Online Pathways Advisor - Boulder County Campus
Who We Are
We are the largest community college in Colorado, enrolling close to 28,000 credit students annually. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project, recently selected as a “Most Promising Place to Work” in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. We have developed a strong strategic plan focused on improving student graduation and transfer rates and have made significant investments in advising and other student support programs.
We also have a strong commitment to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community.
We are guided by the philosophy “One College, Many Communities.” Campuses share many common values, goals, and practices, but are also given the opportunity and flexibility to develop unique cultures and programs that serve individual communities. In addition, we have a clear vision outlined in its strategic plan. For more information, visit the following: www.frontrange.edu and VISION 2020.
Who You Are
FRCC is looking for someone to join a forward thinking, equity minded, hard-working, and dynamic team! The Pathways Advisor position supports student success, which is the number one priority of FRCC, by building relationships with students, faculty, and staff to help our students reach and complete their goals. The Pathways Advisor provides academic advising and coaching to a caseload of students by proactively reaching out to students, and providing holistic, timely advising within specific Career and Academic Communities (CACs). Pathways Advisors establish partnerships with faculty within their CAC to enhance the student experience. They embrace case-management as a start to finish process that connects students to their purpose and plan on a continual basis. This position requires some travel between the three campuses for team and department meetings, and reports to FRCC’s Online Learning department which is housed at the Boulder County Campus. This is a great opportunity for someone who wants to work in an area serving a diverse group of students, essential to have a desire to make a positive impact on student lives.
SELECTION PROCESS: Position will remain open until filled with a priority deadline of January 26, 2020.
In your application please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Online Pathways Advisor.
SALARY: Low $40s/annually
Provides proactive Academic Advising to students within a Career and Academic Community (CAC).
Proactively and intentionally reaches out to online students and meets with students by phone, through email and in person. Provides holistic & timely advising, leveraging all available tools to report, monitor, track, document student notes, and communicate with students.
Continually monitors evolving educational and career needs of assigned caseload of students.
Assists students in navigating their academic plan, building a plan through graduation, providing transfer information, and making campus and community referrals as needed.
Identifies key risk and success factors that may indicate a need for extra support such as GPA, suspension, probation, Early Alert, First Generation.
Engages in basic career planning conversations with students, including helping students match their career interests to courses/programs of study, making referrals to Career Services as needed.
Develops relationships with FRCC faculty, staff and transfer liaisons at common transfer institutions for FRCC students.
Establishes relationships with faculty within assigned CACs including Online Leads and Chairs.
Collaborates with CAC liaisons within academic departments.
Participates in CAC events.
Attends CAC related department meeting, and other activities that promote and build CAC communities.
Connects with transfer institutions for assigned CACs, remaining updated on degree information within assigned CAC.
Maintains knowledge of the curricula for FRCC degrees, certificates, courses and issues relevant to transferring to Colorado four-year institutions. Maintains current knowledge of FRCC policies and procedures for admissions, enrollment, and completing a program of study. Develops and keeps up-to-date resources that enhance the student experience.
Relationship Building: Develops, grows, and maintains relationships with students, faculty, staff, the FRCC community, and our non-FRCC partners.
Critical Thinking: Confident in using professional judgement when dealing with complex student issues. Generates and implements new ideas and is solution oriented.
Self-motivated: Takes initiative to engage and manage caseload using all available tools, prioritizes workload, ability to problem solve independently and as part of a team.
Technology: Uses available technologies to proactively advise students.
Customer Service: Provides timely and exceptional customer service to a diverse group of students and staff by phone, email and in person.
Equity, Diversity and Inclusion: Works with individuals and groups with diverse backgrounds and experiences. Develops resources and supports for students to ensure that they have a sense of belonging. Committed to serving diverse learners during their educational journey to support them in achieving their personal and academic goals.
Communication (written, verbal, interpersonal): Communicates well across all channels to welcome, inform, guide, and engage in helpful and productive dialogue.
Accountability: Accountable for being ready to work with students during designated work times. Takes responsibility for initiating conversations with students and following up on tasks. Performs daily work assignments with minimal supervision.
REQUIRED EDUCATION/TRAINING & WORK EXPERIENCE:
Graduation from regionally accredited college/university with a Bachelor’s degree.
Minimum of one year of experience in higher education, student affairs and/or serving people in a case-management capacity or a Master’s degree in Higher Education, Counseling or a related field.
Experience engaging students, clients and/or customers in a helping role.
Demonstrated ability to communicate effectively both verbally and in writing.
Demonstrated interpersonal skills, with ability to establish and maintain effective working relationships.
Experience working effectively on a team.
Experience working with a diverse population.
Proficiency learning and utilizing technology such as Microsoft Suite, Banner, and EAB Navigate.
Knowledge of academic advising or higher education and student affairs models.
Commitment to diversity, inclusiveness, and equity.
Flexibility to work in a changing environment.
Ability to multitask, highly motivated, self-starting.
Notice to Prospective Employees: Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:
Front Range Community College's alcohol and other drug policy
Campus security policies
Where to find registered sex offender information
Crime statistics for the previous three calendar years
The Campus Security Report can be accessed in two ways:
By going to the internet website at: Clery Act Information
Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office.