Front Desk Attendant (Temporary)

City of Austin - Austin, TX4.2

Part-time$15 an hour
Minimum Qualifications

Minimum Qualifications:
18 yrs of age, High School Diploma/GED.
Notes to Applicants
The Front Desk Attendant is a temporary position scheduled to work up to 20 hours per week – not to exceed 1040 total hours. Duties include, but not limited to:
Provide administrative support and monitor the aquatics facility during scheduled hours
Perform opening and closing procedures of facility
Provide customer information
Cash handling and record keeping
Front line security of the facility
Pay Range
$15.00 per hour.

Days and Hours
Variable – up to 20 hrs per week
Hours and days vary based on the facility needs.
May be required to work during special events outside the normal hours.
Evenings, Weekends, & Holidays may be required.

Work/Location Schedule Notes:
Work schedule and location is subject to change based on department needs and programs.

Job Close Date
Type of Posting External
Department Parks & Recreation
Regular/Temporary Temporary (No benefits)
Grant Funded or Pooled Position Not Applicable
Category Clerical
Location Various Austin Parks & Recreation Aquatics Facilities
Preferred Qualifications

Preferred Qualifications:
Experience with cash handling, record keeping and file maintenance.
Experience working in a fast paced environment with changing demands.
Excellent writing/composition skills, organizational skills, problem solving skills, and the ability to multitask, are preferred.
Experience communicating clearly and concisely in person, by phone, email, etc., while exercising tact, patience and discretion in a professional demeanor.
Experience working with diverse populations and communities, including interacting with individuals of diverse social, cultural, economic and educational backgrounds.
Bilingual in English and Spanish (read, writing, speaking).
Proficiency in Microsoft Office to include Word, Excel and Outlook.
Duties, Functions and Responsibilities

Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Greet visitors and provide information about the aquatics facilities and the Parks and Recreation Department.
Answer phone and route calls to specific people.
Take and relay messages.
Cash handling and processing payments.
Assist with facility reservations.
Assist with program marketing.
Coordinate mail flow in and out of office.
Send email and faxes.
Open center and/or close center.
Ensure reception area is clean.
Cleaning duties as assigned.
Knowledge, Skills and Abilities

Knowledge, Skills and Abilities:
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Ability to handle a high-volume of customers.
Skill in providing customer service.
Ability to work irregular hours.
Ability to communicate effectively both orally and in writing.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.