Scheduler Diagnostics

Banner Health - Sun City, AZ3.8

Your Journey with us began the moment you made the choice to seek a career with Banner Health. Whether you are just beginning your career or your Journey has spanned 30 years, Banner's employer commitment is: "We'll help make a difference in your life and career so you can make a difference in the lives of others.

Our EP Lab is an electrophysiology lab, providing care to both Inpatients and Outpatients, and utilizes the latest technology to diagnose and treat electrical disturbances of the heart. Our core physician staff consists of 3 Electrophysiology Physicians and approximately 12 Cardiologists. We currently have 2 Electrophysiology Labs and an 8 bed Pre-Admit/Post Procedure Recovery area.

Services are provided Monday through Friday between the hours of 6:30 am- 7pm. Call teams are available to provide emergent services on weekends to our in-patient population. This position interfaces with physicians and their office staff, patients, family members, clinical staff and co-workers. As our Scheduler you will be our subject matter expert in scheduling and coordinating patient procedures. We are seeking an individual who has a keen medical terminology understanding with prior experience in a computerized scheduling system. You will be working with a very cohesive and well-oiled team that we consider our family!

As the ideal candidate your schedule will be Monday through Friday (no weekends or holidays) Five (8) hour shifts 6:45am-3:15pm.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

About Banner Boswell Medical Center
Since 1970, Banner Boswell Medical Center has provided exceptional care to the people in the northwest area of metropolitan Phoenix. Today, our 501-bed acute-care hospital is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals and offers a full range of acute care services, including cardiology, oncology, orthopedics, neurology, surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, wound management and sleep disorders. We've earned the Gold Seal of ApprovalT from The Joint Commission for Primary Stroke Centers. We're also in the nation's top five percent for preventing mortality and complications.

About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

Job Summary

This position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.

Essential Functions

Receives physician orders and seeks clarification, if necessary. Verifies insurance, obtains pre-authorizations and per-certifications. Answers all telephone inquiries related to scheduling.

Schedules patients for treatments or diagnostic procedures using computerized scheduling systems. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules.

Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database. Prepares charts and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department.

Distributes educational materials to patients and families, when necessary. Responds to diverse questions or refers to appropriate clinical staff.

Provides administrative support to the assigned unit when required.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

The position also requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Medical terminology is required. Must possess excellent organizational skills, as well as effective human relations and communication skills.

Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems. Must be able to maintain accurate statistical records, gather data, and produce reports.

Preferred Qualifications

Additional related education and/or experience preferred.