Job Title: Call Center Representative (Lead & Assisting Roles)
Perfect Side Hustle! Just in time for Christmas!
Location: Multiple Locations Across the U.S.
Compensation: $28 - $35/hour based on experience
Schedule: 1 Day Per Week (Long-Term Opportunity)
Hiring Deadline: 25 Positions – Must Be Filled by Friday!
Looking for a reliable side hustle that rewards thorough, quality work? We are on the lookout for 25 Enthusiastic Call Center Representatives who bring both experience and dedication to excel in this unique, flexible role. In this role, you will be the first point of contact for our clients, providing exceptional customer service and support. You will handle inquiries, resolve issues, and ensure a positive experience for every caller. This position requires strong communication skills and the ability to work in a fast-paced environment. Earn up to $35 per hour while working just one day a week with a long-term commitment – an ideal opportunity for those seeking extra income without sacrificing quality work conditions.
Duties
- Answer incoming calls promptly and professionally, ensuring excellent phone etiquette.
- Assist customers with inquiries regarding services, products, and account information.
- Accurately enter data into the system while maintaining attention to detail.
- Analyze customer needs and provide appropriate solutions or escalate issues as necessary.
- Communicate effectively in English; bilingual or multilingual skills are a plus.
- Utilize knowledge of medical terminology to assist clients in a medical office setting if applicable.
- Maintain confidentiality of sensitive information while adhering to company policies.
- Collaborate with team members to improve processes and enhance customer satisfaction.
Why This Side Hustle is Perfect for You:
- Top Pay for Quality Work: Earn up to $35/hour, one day a week, for performing precise, customer-focused work that makes a difference.
- Stable and Long-Term: A consistent schedule that fits around other commitments – a rare find in part-time roles.
- Growth Potential: Step into either a Lead role or Assisting role in a close-knit team. Build skills in oversight, customer service, and call center operations.
- Quick Turnaround: Act fast! We need 25 dedicated team members ready to start immediately.
Skills
- Proficient in data entry with strong attention to detail.
- Excellent verbal communication skills in English; proficiency in Spanish or other languages is highly desirable.
- Familiarity with Industrial Electricity, Fiber maintenance and installation terminology is a plus.
- Strong analytical skills to assess customer needs and provide effective solutions.
- Ability to work independently as well as part of a team in a dynamic environment.
- Demonstrated phone and computer etiquette and professionalism in all interactions with customers.
Yes!
We’re hiring across the U.S. – specify your preferred location when applying.
Check out our high-demand locations below:
· Lawrence, Massachusetts
· Andover, Massachusetts
· Methuen, Massachusetts
· Haverhill, Massachusetts
· Grand Rapids,Michigan
· Bozeman, Montana
· Whitehouse Station, New Jersey
· Rochester, New York
· Columbus, Ohio
· Portland, Oregon
· Beaverton, Oregon
· Mechanicsburg, Pennsylvania
· Johnstown, Pennsylvania
· Bethlehem, Pennsylvania
· Pittsburg, Pennsylvania
· Irmo, South Carolina
· Austin, Texas
· Houston, Texas
· Austin, Texas
· North Logan, Utah
· Seattle, Washington
· Madison, Wisconsin
· Milwaukee, Wisconsin
· Beckley, West Virginia
Role Responsibilities:
- Lead Role: Oversee daily call center operations for one day a week, ensure smooth workflow, and take responsibility for quality results.
- Assisting Role: Support the lead with a detail-oriented approach, handling calls, providing top-tier service, and representing America’s Technical Services professionally.
- Both Roles: Bring your thorough work ethic to each customer interaction, using your call center expertise to deliver reliable, hospitable, consistent service.
Requirements:
- 3+ Years of Call Center Experience: We want professionals who understand the importance of a thorough, detail-oriented approach.
- Valid Driver’s License
- Resume, Email, Phone Number, and Address: Standard application details.
- Location Preference: Let us know where you want to work!
Join us as we strive to provide outstanding service and support to our clients!
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage individuals from all backgrounds to apply.
Job Type: Part-time
Pay: $28.00 - $35.00 per hour
Expected hours: 8 – 12 per week
Schedule:
Experience:
- Call center: 3 years (Required)
- Customer service: 3 years (Preferred)
Ability to Commute:
Ability to Relocate:
- Texas: Relocate before starting work (Required)
Work Location: In person
