Customer Service Representative

Signature Announcements - Clearwater, FL

Full-time

The Customer Service Representative is responsible for being the face of the customer experience. As the CSR, you will be a vital team player working with everyone in the office to make sure our customers have the best experience possible.

We are not a call center. The majority of our calls are inbound. This is a seasonal position that operates on the college semester schedule. Opportunity to come back available from semester to semester.

What are your responsibilities?

  • Answer phone calls from customers
  • ----How to place orders
  • ----How to navigate our website
  • ----How to make changes to an already placed order
  • ----How to add more product to an already placed order.
  • Answer incoming chats from customers through our website.
  • ----Help with placing an online order
  • ----Help with navigating the website

What are the requirements for this job?

  • Basic Computer Knowledge
  • Positive Attitude
  • Good written and verbal communication
  • Strong WPM preferred
  • Must be a team player with strong communication skills
  • Ability to multi-task
  • Bilingual a plus but not required

Signature Announcements is a family owned business that has been in operation since 1993. We are a growing business that prides itself in the long term relationships with our current employees while looking to enhance our team.

Equal opportunity employer and drug free workplace. All salary is based on experience.

Note: A typing test, background check and drug test may be part of your hiring procedure.

Job Type: Full-time or Part-time; Temporary/Seasonal

Job Type: Temporary

Job Types: Full-time, Part-time, Temporary

Experience:

  • Customer Service: 1 year (Preferred)

Work authorization:

  • United States (Preferred)

Shifts:

  • Morning (Preferred)
  • Mid-Day (Preferred)
  • Evening (Preferred)

Work environment:

  • Office

Communication method(s) used:

  • Email
  • Phone
  • Chat