Full-time | Part-time$11 - $14 an hour
Full Job Description
Customer Service Associates are responsible for ensuring that customer phone calls and transactions are handled quickly and accurately. Customer Service Associates will interact with Customers and Associates over the phone and/or in store, to ensure that excellent customer service is achieved. They will work at the Service desk answering customer calls to the store, responding to general questions, finding customers the proper associates to assist as needed, setting expectations, facilitating all customer order types (BOPIS, BOSS, Will Call, Store to Store, Delivery) and resolving any issues that arise. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, coworkers, vendors, or customers.
Job Types: Full-time, Part-time
Pay: $11.00 - $14.00 per hour
Hours per week: