VP of Information Technology

VICTRA - Raleigh, NC

Victra is the leading exclusive, premium retailer for Verizon with a mission of connecting technology to life in the most trusting and profitable way. The Vice President of Information Technology position is responsible for serving as a senior leader for the entire IT function at Victra. Reporting to the Chief Administrative Officer, you will set and execute Victra's IT strategy alongside key business units to achieve success across the organization. This position will oversee retail technology (design, implementation and support), infrastructure, security, strategy, software development and point-of-sale administration. Your role will be to support the retail stores' technology needs as well as the needs of those that support the retail stores in other functional areas such as HR, Finance, Store Operations, Marketing, Legal, Asset Protection and more.

Foster an IT work environment that enables employee engagement, creativity and rapid solutions.
Build strong relationships with executive, retail and functional leaders.
Establish strategy for IT alignment to business requirements and execute with excellence.
Ensure adherence to PCI and other industry best practice security frameworks
Manage all IT budgeting and operating resources in a shared services model.
Coordinate all vendor relationships for IT functions, including contract lifecycle and negotiation.
Participate in Enterprise Risk Management function of the business.
Define and provide regular reporting and key metrics to executive and senior leaders pertaining to IT supporting functions, such as support activities, technology acceptability in stores, etc.
Evaluate business continuity and disaster recovery plans to establish and improve capability
Leadership and strategy around eCommerce and omni-retail technologies.

Have you had to work in high-expectation situations providing rapid and collaborative solutions with a diverse team? You will have excellent planning and organization skills with the highest level of attention and accuracy. We are looking for the Vice President of Information Technology to also bring the following:

Exceptional communication skills that provide the ability to interact with all levels of the organization with a high customer service orientation
Proven experience handling multiple projects using strong prioritization and decision-making skills
Excellent planning and organization skills, with attention to detail and high level of accuracy
Ability to evaluate and improve processes
Ethical conduct and ability to maintain extreme confidentiality.
Demonstrated hands-on-leadership of contemporary enterprise technology architectures and best practices.


Master's Degree in IT, Business Administration or related field and 10+ years of progressive technology management experience; or equivalent combination of education and work experience. Retail and/or high multi-location experience in a commission-based structure is highly beneficial (Victra has ~1,100 stores).

Experience with the following technologies and frameworks is highly preferred:

Microsoft Office 365
Microsoft SQL Server
Microsoft Active Directory
Cisco Meraki
Broadband Technologies including Fiber, Cable, Ethernet, etc.
Knowledge of Agile Development Methodologies as well as traditional Project Management processes


Create a culture that high performers want to be a part of
Build relationships at all levels of the organization
Support the direction of the company
Be decisive- making a tough call when the tough call needs to be made
Manage the performance of your team by rewards and recognition
Bring energy and enthusiasm to work every day
Consistently deliver results by understanding the client is our #1 priority following the motto "Every Store, Every Time"
Help the company grow by developing people




The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job including the ability to work in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment is a typical climate-controlled cubicle office setting. The noise level in the work environment is usually quiet to moderate.




VICTRA is proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.