Employee Relations Specialist

State of Arizona - Phoenix, AZ (30+ days ago)3.6

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results. State employees are highly engaged, collaborative and embrace a culture of public service.

Employee Relations Specialist

Division of Developmental Disabilities

1789 W. Jefferson

Phoenix, AZ 85007



The Arizona Department of Economic Security (DES) works with families, community organizations, advocates, and State and Federal partners to realize our collective mission to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need.

The Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as an Employee Relations Specialist.


- Conducts employee relations investigations often involving complex employee matters or inquiries and meets and interviews employees at all levels throughout the state

- Conducts research relative to the subject issues and prepares investigative reports, official responses, and other documents, including Notice of Charges, formal and informal corrective/disciplinary letters and performance improvement plans for the Division’s Assistant Director’s and DES Director’s review and signature

- Provides technical assistance and advice to division management, employees, and the public regarding laws, Arizona Department of Administration (ADOA) rules and regulations, federal and state regulations, Fair Labor Standards Act (FLSA), Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Personnel rules and DES policies and procedures

- Confers with the Attorney General’s office for responding to complex legal issues

- Prepares executive summaries specified situations and presents to senior leadership and follows through with management to ensure resolution; Promotes consistency in management’s use of progressive disciplinary process

- Counsels employees and supervisors on policy compliance including harassment and employment preference, and techniques such as team building

- Drafts division responses to Equal Employment Opportunity Commission (EEOC) charges for the Assistant Director’s review and signature; investigates and responds to complaints issued by the Director’s office of Equal Opportunity; drafts responses to covered employee grievances and employee concerns


Knowledge of:

- Human resources, state and federal employment laws, rules and regulations

- Administrative techniques, interviewing techniques, investigation reporting, and writing/formatting

- Arizona State Personnel Rules (ASPS), Americans with Disabilities Act (ADA), Health Insurance Portability and Accountability Act (HIPAA) and Equal Employment Opportunity Commission (EEOC)

- Human Resources information systems and other related software

Skill in:

- Effective oral/written communication and public speaking/presentations

- Conducting research and compiling data in concise reports

- Time management and analytical decision making

Ability to:

- Establish and maintain effective working relationships with a diverse group of staff and various levels of management, other state agencies, community resources, vendors and the public

- Work in a fast paced environment, multi-task, set priorities and manage a diverse range of administrative functions

- Develop effective operating procedures; problem solve various issues and execute appropriate independent judgment


- The ideal/preferred candidate will have a Bachelor’s Degree in Human Resources, Business Administration or other related field from an accredited college or university and three (3) years in an Employee Relations Specialist role


- Must possess a valid Arizona Driver’s License. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) and have an acceptable driving record for the last 39 months including no DUI, suspensions or revocations and less than 8 points on your license.

- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

- Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions


The Department of Economic Security offers a comprehensive benefits package to include:

- Sick leave

- Vacation with 10 paid holidays per year

- Health and dental insurance

- Retirement plan

- Life insurance and long-term disability insurance

- Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS).

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact 602-771-2909 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.