Director of Operations


If you are looking for an organization where your gifts, talents, skills and abilities contribute to a greater cause, join our team.

Our Mission: Ending modern slavery through education, advocacy and empowering survivors of human trafficking.

About Us: The Coalition to Abolish Slavery and Trafficking (CAST) is a Los Angeles based nonprofit organization that is working to put an end to modern slavery and human trafficking through comprehensive, life-changing services to survivors and a platform to advocate for groundbreaking policies and legislation. Over the past two decades, CAST has supported thousands of survivors through every phase of their journey to freedom- from counseling, to legal resources, to housing, educational and leadership training and mentorship. Through these programs, CAST has helped empower survivors to overcome their traumatic pasts and become leading voices in shaping policy and public awareness to ultimately put an end to the fastest growing criminal enterprise of the 21st century.

CAST offers generous benefits, including medical, life, disability, paid sick/vacation time, and a 403(b) plan. Additionally, we provide you an opportunity to work with a team of committed individuals, where you are supported and given every chance to succeed.

CAST has an immediate opening for an DIRECTOR OF OPERATIONS in our Los Angeles Office.



This position oversees and is responsible for the entire operations function of the organization, including financial/accounting managerment, human resource, systems management, office administration and facility management/coordination.


Analysis skills Excellent Organizational Skills

Experience Accountability/Follow Through

Integrity Interpersonal Relationship Building Skills

Customer Focus Trustworthy/Trusting

Conflict Management Leadership Development

Essential Duties And Responsibilities

Financial Management

Oversee the organizational finances through management of the outsource accounting contractor
Oversee budgeting.
Manage grant allocations, discretionary and restricted funds

Vendor management
Oversee all organization, purchasing and negotiate lease agreements with copier suppliers, building managers, office supply
Responsible for all organizational insurance management
Manage and oversee all organization insurance policies (work comp, general liability, etc.)
Human Resources

Responsible for overseeing and driving employee engagement
Oversee and manage the Performance Review Process through Bamboo HR. Support managers and employees in the process. Hold managers accountable to meeting deadlines.
Recruiting , hiring and orienting new employees, HR compliance, workers compensation claims, process terminations
Responsible for addressing and resolving employee relations issues
Managing CAST comprehensive benefit package and benefits administration
Leading the employee development training initiatives
Oversee employee retention and development
Lead drive of Bamboo HR (HRIS System)
Ensuring all month end remittances of source documents (timesheets, payment requests, reports and HR Documents)
Systems Management

Procurement and maintenance of computer hardware in conjunction with IT Consultant
Serve as the point of contact for IT Consultants
Information Systems management Serve as key manager and driver of internet systems for CAST to include CAST services data base (Quick Base), Bamboo HR (HRIS System), ADP Payroll System
Implementation of internal communications/intranet that serves as the primary communication channel
Routine Duties And Responsibilities

Provide operational and administrative support to the executive team and Board of Directors.
Responsible for being on site and managing the operations of the facility and organization Monday through Friday from 9:00am to 5:00pm, and weekends as needed.
Other duties may be assigned.
Supervisory Responsibilities

Responsible for supervising Grant Manager, Receptionist Trainees and Operations Assistant. Responsible for hiring, performance planning and development, corrective action, work assignments, employee relation issues, and terminations.

Supervision Received

This position reports to the CEO.

People Contact

Ability to work well with other Board of Directors, donors, employees, consultants, and vendors.


This position requires a high level of decision-making ability.


Intermediate to advance Advanced knowledge of Microsoft Office
Experience with Quickbooks
Experience with Quickbase or other similar data base system
Minimum of 5 - 8 years of experience working with and managing HRIS system and integration of multiple systems, data importing and exporting. (ADP and Bamboo HR preferred)
Minimum of 5 years of experience managing cloud-based database systems. Ability to move data across multiple platforms.
Education And/Or Experience

Required: At least 5 years' experience to successfully perform this job. Bachelor's degree (B. A.) from four-year college or university, preferring in IT, accounting or business.

Certificates, Licenses, Registrations

Required: SHRM Certification, Valid Driver's License

Salary range is $75,000 - $90,000 depending on experience.

CAST is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination because of age, race, sex, religion, national origin, marital status, sexual orientation, or disability.