Responsible and accountable for the provision of quality patient care and customer services on a definedpatient care unit on a 24-hour basis. Acts as a role model and coach in ensuring the team's commitment andsuccess in improving patient outcomes. Leads, coaches, and develops staff while also providing direct patientcare. Successfully facilitates team integration and the transition to patient-centered care. Collaborateseffectively with the Director of Patient Care Services and Vice President of Patient Care.
Valid RN license in the State of Maryland; Bachelor's degree in Nursing preferred.
2 years related clinical experience.
Valid RN license in the State of Maryland.
Knowledge, Skills & Abilities
Verbal and written communication skills. Basic computer skills preferred.
Primary Duties and Responsibilities
Assists in the development of department goals, objectives, policies and procedures. Ensures compliance with hospital/facility policies and procedures and governmental and accreditation regulations. Coordinates process and documents required to maintain accreditation for multiple sites.
Counsels associates effectively and collaborates with appropriate manager/director to utilize the disciplinary process.
Demonstrates effectiveness in making independent decisions when necessary and in providing/obtaining assistance and consultation when appropriate.
Demonstrates the ability to competently care for an assigned group of patients, serving as a role model for team collaboration and quality patient care.
Interviews prospective associates and makes recommendations for hiring.
Investigates and follows through on customer complaints and incidents and appropriately communicates to management.
Monitors care to assure an environment that is conducive to the physical, spiritual, and emotional well-being of the customer and to the development of staff.
Participates in meetings and on committees and represents the department and hospital in community outreach efforts as required.
Participates in multidisciplinary quality and service improvement teams.
Performs other duties as assigned.
Provides input into budget preparation. Assists in monitoring budget compliance, justifying any variances. Facilitates appropriate staffing for the unit.
Supports implementation of new programs by acting as a role model and providing guidance and direction in practice changes that will improve quality of service and patient care.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.