Executive Director

John B Parsons - Salisbury, MD (30+ days ago)


Harrison Senior Living is a family owned and operated company. The kind of place where the owners don’t mind answering a call bell or rolling up their sleeves. It’s also the kind of place you can expect all departments and positions to work together. We try to be sure we only have the “right people on the bus” so you’re never picking up someone else’s slack unless you genuinely want to help them out. We think having the best talent in the industry deserves the best benefits. We’ve made sure our health insurance is second to none, our wages are competitive and so is our PTO. We try to be flexible with people’s schedules, have creative health programs and offer essentials like a 401k and IRA program with discretionary matching. Last year we matched 5%. Employee satisfaction is critical to us. We have staff-led committees dedicated to making our workplaces the best and are always rolling out new programs to make sure we have the best environments in the industry. If you’re looking for a more exciting place to work, we hope you’ll join us.

The John B. Parsons Assisted Living Community, located in Salisbury, is recognized as one of the leading senior living communities on the Eastern Shore of Maryland having provided gracious living and professional care for over 100 years. Residents continue their independent lifestyle in safe and supportive environment providing superb care and peace of mind.

We are currently seeking to fill the position of Executive Director for the community. We are looking for a dynamic leader who has a passion for Senior Care. The candidate we are seeking will want to make John B. Parsons “their own” and lead a talented team of managers and employees in providing excellent care for our Residents.

Responsibilities for this position include, but are not limited to the following:

ESSENTIAL JOB FUNCTIONS/SUPERVISORY RESPONSIBILITIES

  • Oversee the efficient, safe and effective day-to-day operations of the community and ensure that the community meets the expectations of its residents and the management company; develop, implement and evaluate the community’s policies, operations, programs and services ensuring they contribute to the community’s mission; develop and implement strategies for ongoing quality assurance and improvement efforts across all departments by monitoring for effectiveness including conducting resident surveys and making recommendations for improvement.
  • Regular communication with community’s residents/families regarding community changes/updates; arbitrate complaints concerning residents and families that are unresolved at other levels; consider and evaluate suggestions from residents/families; explain lease/resident agreement and other legal forms to prospective new residents; develop and maintain an open relationship with residents through regular interaction and encourage and support residents with their involvement in the community
  • Lead all sales activities from lead generation thru resident move-in. Ensure tracking of leads, lead follow up, completion of community entry paperwork and all State required information. We are currently halting admissions of Maryland Medicaid waiver payors and will soon be 100% private pay.
  • Give input and implement the marketing plan and strategy for the community from pricing and product to media and message including customer retention and development; suggest changes to the marketing plan and strategies as necessary; assist in the positioning of the community’s product and brand in the most effective way.
  • Represent the community to various agencies and corporations and act as spokesperson for the community; establish good working relationships and collaborative arrangements with community groups/organizations to help achieve the goals of the community.
  • Give input and manage the community’s fiscal year budget including protection of the organization’s assets; oversee financial aspects of the community’s operations and conduct analysis of financial statements to ensure budgetary goals are met and adjust business practices as appropriate to improve outcome.
  • Supervise, motivate and mentor direct reporting leadership team members including prioritizing and scheduling work assignments and responsibilities; foster effective teamwork between the leadership team members and work with leadership team members to assure quality of services, develop team concepts and improve overall service; chair leadership team meetings to ensure appropriate opportunity for all to contribute, determine order of agenda, direct discussion towards consensus, clarify and sum up actions and policies; include leadership team in planning, decision making and process improvement; assess learning needs of the leadership team, plan and coordinate professional education and training to meet the needs of the leadership team for enhanced skills development
  • Assist in determining staffing requirements for the community to ensure program delivery; establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations; participate in staff meetings to communicate strategic plan, goals, vision and policies/procedures to community employee; available to staff for discussion of concerns, questions, suggestions and arbitrate complaints concerning staff that are unresolved at the lower level; provide motivation and leadership to employees and encourage a professional, positive attitude among staff by being a role model in conduct, appearance, communication, mutual respect and ethical behavior and decision making.
  • Manage overall aspects of community staff regarding hiring and termination of community staff, performance evaluation process and guidelines, rewarding and disciplining employees and apply management approved employee policies and benefits.
  • Identify and evaluate risks to the community’s image, residents, staff, property and finances and implement measures to control risks; ensure the physical community is maintained in an effective and efficient manner and communicate any concerns to the management company.

EDUCATION & EXPERIENCE

  • Appropriate license for Assisted Living Facility Manager
  • Bachelor’s degree
  • Proven success in business operations with noted abilities to lead teams to established goals.
  • Minimum 3 years previous administrative experience
  • Marketing experience is advantageous.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

  • Work is performed in a residential community setting but the mission of the community may involve non-standard work places; may require attendance at conferences, evening and/or weekend events.
  • Speaking and hearing required to perform job responsibilities; reading/writing; understand verbal and written directions and communicate verbally.
  • Specific vision abilities required include color, close and far vision acuity, depth perception and ability to adjust vision focus.
  • Employee must be in good physical health and have the ability to sit, stand, climb, walk; possess the strength/stamina to lift more than 50 lbs. with assist.

GREAT BENEFITS!

At Harrison Senior Living we take pride in rewarding our employees with thoughtful, valuable and worthwhile benefits that positively impact their lives and the lives of their families. Most, if not all, organizations claim to offer “competitive benefits”. We believe, however, that with the feedback we have gotten from our employees we have been able to create an offering of benefits that is not only competitive, but meaningful. We think you will agree.

Our health insurance plan through Independence Administrators is affordable and comprehensive. The network of medical providers is extensive. An excellent feature of our health insurance plan is the Health Reimbursement Account. Through this account Harrison Senior Living pays for the first 50% of a qualified employee’s deductible! After the deductible is met most medical services are covered at 100%

2018 began a new stage to our already wonderful benefit packages!

“Wellworks For You” was created as a vehicle to assist employees in implementing healthy habits into their lives while earning discounts on their health insurance premiums. We recognize that healthy minds and healthy bodies are the catalyst to a successful working environment. Your health information is 100% confidential!

Medical Bridge

This valuable medical coverage allows our employees to “bridge” the gap in their deductible with a benefit of up to $1,500.00 for qualifying procedures in patient and out.

Through Lincoln Financial Group we offer very affordable dental coverage that our employees have enjoyed for a long time.

Employees enjoy the benefit of a 401k plan at Harrison Senior Living which is automatically contributed from their bi-weekly paycheck into their retirement account, this includes a Roth option and a discretionary match by the company. We encourage participation with Automatic Enrollment for all qualifying employees. With this push in the right direction many of our employees are saving for their future retirement!

All qualifying employees receive a free $25K life insurance policy. Those who qualify are automatically enrolled into this benefit. Of course, there is also the option to purchase Voluntary Life Insurance as well. Again, affordable coverage for employees at Harrison Senior Living.

Our disability programs are very popular with our team at Harrison Senior Living due to their affordability and flexibility. Our plan allows our employees to purchase these disability programs at different levels and cost increments to suit their needs and needs of their families.

Our employees can earn a bonus up to $500.00 when we hire a candidate that they have referred to Harrison Senior Living when that employee remains with the company for at least six months.

Harrison Senior Living offers a generous time off program for those who qualify and pass the introductory period. Time is available as it is accrued and unused vacation time can be carried over to subsequent years up to a certain maximum.

Employee Assistance Program – Our EAP provides unlimited phone access to legal, financial and work-life services. It also includes up to four sessions with a counselor per person, per issue, per year.

Job Type: Full-time

Experience:

  • Administrative: 3 years

Education:

  • Bachelor's

License:

  • Assisted Living Manager License