Full Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America’s diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers ‘round-the-clock’ banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company’s customer and employee experience, business and risk management transformation, and growth agenda.
As a member of the Enterprise Middleware Messaging/Integration Team, the Infrastructure Engineer will provide technical leadership, consultation and support for middleware messaging and integration technologies such as Kafka Event Streaming, IBM WebSphere MQ, IBM Integration Bus (IIB) and Solace messaging in a fast-paced, multi-platform environment.
Responsibilities include, but are not limited to the following:
Performs complex analysis of messaging / integration requirements and associated hardware requirements to determine solutions and customizations. Designs middleware messaging and integration solutions.
Provides the strategy and design to build utilities and automation for middleware messaging / integration tasks required for Tech Refresh projects, BCP, installations, configurations, upgrades and testing.
Installs, configures, deploys and troubleshoots issues on middleware messaging for applications in a complex, multi-platform environment (z/OS, Linux, Windows); leads, interacts and consults with development teams on technical projects and issues.
Develops new documentation, leads and participates in the development of departmental technical procedures and designs user support guides and runbooks. Consults with management and recommend process and procedure improvements.
Provides guidance and direction to less experienced staff in resolution of escalated issues and/or complex production, application or system problems.
Assures quality, security and compliance requirements are met for supported area; as well as contributing to updating and testing the business continuity plan
1 week on-call rotation (approximately every 8 weeks) in a 24x7 environment
5+ years of systems analysis experience
5+ years of systems programming experience
2+ years of experience in one or a combination of the following: Agile, Kanban, or Lean methodology
3+ years of experience working with middleware vendor messaging technologies
Expert knowledge and understanding of technologies related to infrastructure engineering
Ability to identify, report, and solution problems in new and existing software in a team environment
Ability to identify and correct system capacity issues
Ability to help remediate tough technical support issues
In-depth technical solution knowledge, including installation, configuration, performance tuning, and problem solving
3+ years of Kafka Platform experience, Confluent Platform experience, or a combination of both
5+ years of MQ Series Messaging experience
Experience developing, supporting or integrating messaging technology such as Solace, Tibco or MQ
Knowledge and understanding of Linux
Production support experience in a financial services company
Ability to work nights, weekends, and/or holidays as needed or scheduled
Ability to work on call as assigned
Ability to travel up to 10% of the time