Responsible for overall appearance and cleanliness of location, maintaining cleanliness of the dining area, food prep area and serving areas. Inspects supplies, equipment and work areas, keeping all clean and to company expectations.
Maximizes sales by following direction given by Food Service Manager or Store Manager and implements merchandising/marketing programs, providing information (feedback) and recapping performance of promotional activities.
Accepts and follows guidance and direction from Food Service Manager or Store Manager daily.
Attends monthly meetings with staff, discussing any food service related issues and ideas, improvement of the food service area/restaurant, increase food sales, and implement monthly promotions.
Keeps all food and food service supplies for food service program and/or restaurant dated (where required) and uses on FIFO method. Ensures all preparing and/or serving is within guidelines from Food Service Manager set by franchise or company.
Involved and participates with inventory count within time frame requirements.
Helps provide a customer friendly atmosphere.
Ensures food in storage meets all state requirements and procedures are followed in preparation and storage.
Complies with all food safety behaviors and requirements. Helps staff maintain 90 or above grade from Health Department and/or government agencies.
Maintain required records for certification, food spoilage, and procedures.
Maintains knowledge of all product offerings, promotions and advertising campaigns.
Assists in training personnel on all policies, procedures, duties and expectations.
Secures and protects all company assets (inventory, property, cash, etc.) by adhering to responsibilities, job description, safety regulations, etc.
Operates cash register/POS and adheres to all policies and expectations.
Maintains proper sanitation procedures.
Correctly uses time clock procedures/methods set by company or franchise.
Conducts a store walk upon arrival and directly before leaving to assess and prioritize duties and objectives for associates.
Follows procedures for cleaning of the dining area, food prep area and serving areas.
Maintains and implements programs as outlined by company and/or franchise.
Attends training sessions as required by company and/or franchise.
Demonstrates ability to communicate effectively with customers and team members.
Identify and communicate any maintenance issues in the required time frame to Food Service Manager or Store Manager.
Job duties may change with or without notification.
Must be 18 years of age or older.
Maintain current Food Handler and Food Safety Certification.
Some food service experience or retail experience preferred.
In addition to a regular work week, must be available to work evenings, weekends and holidays if needed
Must have demonstrated teamwork ability, effective communication skills, be self-directed, self-motivated and customer service oriented.
Must be able to lift up to 50lbs.
Must be able to stand/be on feet for long periods.