Manager, Communications

Leukemia & Lymphoma Society - Rye Brook, NY3.9

Full-timeEstimated: $81,000 - $110,000 a year
How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At LLS, employees take our mission seriously. Whether you work in one of our chapters, are an accountant at the national office or a specialist in our Information Resource Center, you work each day on making our mission a reality: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families.
Join us and give new meaning to the word, "job."

Summary: The Manager, Communications is responsible for developing and implementing external and internal communications strategies that advance the mission and strategic priorities of The Leukemia & Lymphoma Society. The Manager, Communications is also responsible for delivering key communications initiatives and programs, and for providing general communications support and counsel to the marketing leadership team.


Duties and Responsibilities:
Develop and implement internal and external communication plans that are grounded in research, support the LLS strategic plan, include measurable objectives, and are evaluated for impact.
Collaborate with internal stakeholders to develop content and manage distribution through appropriate internal and external channels.
Compose, edit and contribute news content across various channels including, internal communication channels, newsletters, blog, and other channels.
Edit, proofread and fact check content to ensure accuracy across external channels and to support staff communicating to stakeholders.
Provide comprehensive Marketing and Creative support, including overall planning, content management and supporting the development of multimedia assets.
Ensure consistent LLS mission messaging throughout all communications vehicles, programs and campaigns; manage pull-through of messaging by LLS chapter staff.
Maintain accurate, complete and up-to-date information and tools for LLS staff. Manage internal communication tools to keep colleagues fully informed and engaged.
Develop appropriate metrics to evaluate effectiveness of communications programs and channels.
Maintain knowledge of communications best practices and adopt for use when appropriate.
Partner with chapter executive directors to support key initiatives and ensure alignment with LLS messaging and priorities.
Manage and partner with outside agency account teams, as appropriate.
Maintain a working knowledge of the LLS mission and programs to promote the field and campaign fundraising initiatives.
Perform other related duties as assigned.

Education & Experience Requirements:
Bachelor’s degree in communications, journalism, English or related field.
Experience in for-profit healthcare sector strongly preferred; healthcare nonprofit experience is a plus.
Oncology experience is a plus.
5 years of experience and demonstrated skills in developing, managing and delivering strategic communications strategies and plans in a large, complex organization

Position Requirements:
Excellent written and oral communication skills
Solid business acumen
Understanding of how to effectively use communications to advance strategic goals and influence key audiences
Ability to assimilate strategic information and convert it into clear and concise messages that audiences can understand
Able to work effectively across functions and levels. Experience working in a matrix environment.
Able to resolve complex issues and manage the issues response process across external and internal audiences.
Ability to measure and analyze the impact of communications programs
Strong working knowledge of new media technologies with track record of use
Able to work to tight deadlines, manage multiple projects at once and maintain professionalism under pressure
Strong analytical, planning, and prioritizing skills; demonstrated attention to detail
A drive for results and ability to achieve results through teams
Self-starter, able to work independently
Quick learner; demonstrated ability to grasp medical/scientific concepts and convey them effectively to various audiences.

Physical Demands & Work Environment:
Physical demands are minimal and typical of similar jobs in comparable organizations
Work environment is representative and typical of similar jobs in comparable organizations