Full Job Description
Fixed position in the Public Safety Office performing clerical duties of maintaining security and safety protection system, campus information, telephones, security telephones and radio communications. Dispatchers also provide general administrative support to the department and general information to the college community and the public.
Department Public Safety - Security Reports to Title Public Safety Director of Operations Full or Part Time Part Time Number Of Months 12 months/year Work Schedule
Saturday, Sundays, 11 PM x & 7 AM
Position End Date (if temporary) Posting Number 2020 -01608- AS
Essential Duties Summary
1. Monitor all central station monitoring security and safety systems at the Public Safety Office including video surveillance, fire alarms, carbon monoxide detectors, and door access. Assist in the department’s response to campus incidents by communicating central station monitoring information while maintaining open lines of communication between department personnel and other campus stakeholders according to established procedures.
2. Coordinate all telephones and radio communications during respective shifts, document all emergency calls, notifications and information according to established procedures.
3. Assess incoming calls and in-person requests; dispatch and communicate with Public Safety personnel and Facilities staff, documenting actions according to established procedures. Coordinate with facilities, including after-hours dispatch of emergency maintenance and custodial personnel .Maintain department equipment like radios, and conduct checks of central station systems like Lenel, Surveillix, and department phone lines to ensure they are functioning properly.
4. Assist with the disbursement of department equipment during the change of shift to Public Safety personnel for respective shifts.
5. Perform clerical duties that are essential to support the range of services provided by the department to the faculty, staff, students, and visitors.
6. Provide general campus information to the public and College community, including, but not limited to directions, event information, and resource references. Such information to be communicated in an accurate, professional, unbiased manner in person, by phone, or in writing.
7. Assist campus stakeholders with obtaining new or replacement IDs through the issuance of pertinent department forms, while ensuring properly documenting related actions.
8. Assist with College-wide Lost and Found process by utilizing web-based technology and following established department procedures.
9. Attend required College and Public Safety Department training sessions. Review department and college communication through email and roll call book each shift.
10. Assist Public Safety supervisors in filling unscheduled open shifts for Public Safety staff according to established procedures.
11. Perform related duties in support of department and College operations for security and emergency response, as assigned.
Knowledge, Skills, and Abilities
1. Verbal communication skills, comfort with and understanding of interacting within a diverse community.
2. Computer literacy, such as the use of Microsoft office, google platform computer tools. Comfort navigating technology such as documentation, video, or other information tracking tools.
3. Ability to communicate with a calm demeanor and clear instruction under pressure or in crisis situations.
4. Ability to prioritize multiple requests, working independently and as part of a team, and in collaboration with campus partners.
Required Qualification Summary
1. High School diploma plus 2 to 3 years’ related experience
2. Ability to comprehend, write, and speak English fluently
3. Ability to maintain composure in an emergency situation
4. Ability to maintain professional and technical competency
Preferred Qualification Summary
1. One (1) year of previous experience as a central station monitor or a first responder
2. Experience with monitoring video surveillance technology, such as Lenel systems
Physical Demands Summary
Ability to sit for long periods of time and remain alert.
Salary Range $27.17/hour
Barnard College is an Equal Opportunity Employer. Barnard does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, or any other legally protected basis, and to the extent permitted by law. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels.
Open Date 01/13/2020
Open Until Filled Yes
This is a Local 2110 grade 7 position.
Internal Local 2110 applicants must apply within the five-day posting period from the date specified above to receive preferential consideration.