QA Manager

Laserfiche - Long Beach, CA (30+ days ago)3.1

Laserfiche is looking for a QA Manager whose mission is to improve QA processes across many product teams. You will spearhead process changes, automation tools, testing practice improvements and cultural change to ensure that each release is top quality. You will help the team build comprehensive test suites to validate the many solutions in a scalable and repeatable manner.

You must be passionately curious, as well as passionate about technology, quality, customer satisfaction, process improvement, and people development while remaining up-to-date with modern technologies. This role requires a self-motivated professional with hands-on functional QA testing experience as well as proven management experience.

As the QA Manager, you will lead a team of and dynamic and diverse automation engineers, testers and QA leads who will help identify use cases and create test plans, define test strategies and create test cases to validate software design via manual and automated tests. You will coach mentor and grow the QA engineers and leads.

Responsibilities Include:
Identify and review test plans, test cases and testing results
Define processes and engagement models that address unique needs of End-End testing and QA processes
Set priorities for the team and assign resources
Provide regular status against team’s test plans
Contribute to process improvement while establishing best practices for testing
Develop test strategies and create appropriate test harnesses
Participate in operational excellence activities for the entire organization
Define and present metrics that help illuminate our quality and quality goals
Mentor team members and assist with their career growth and personal development
Bridge the communication gap between our partner teams
Flexibility to work with remote teams across different time zones

What You’ll Need:
Bachelor’s or Master’s in CS or related field
7+ years of experience in software quality assurance, 2+ years in a QA manager/lead role
Strong QA background with experience in identifying and implementing test plans and experience reviewing test plans, test cases and testing results
Experience with performance testing, stress testing and scalability testing
Strong people management skills with proved track record in hiring, developing and retaining high performing QA team consisting of QAE and SDTE’s
Outstanding project management skills, preferably within agile development environment
Experience with agile development methodologies and the software development life cycle
Excellent verbal and written communication skills
Experience building cross-functional relationships
Customer and quality focused
Ability to learn quickly and adapt to changing environment

Click here to learn more about Life at Laserfiche.